Wells Fargo is boarding the chatbot train, launching a pilot of an AI-based customer services agent within Facebook's Messenger platform.
Wonga, a prominent UK payday loan firm, has warned 270,000 of its customers that their accounts may be at risk following a data breach.
OCBC has dreamed up a novel way to counter the public's lack of trust in bankers - strapping a senior executive to a lie detector and livestreaming his interrogation on Facebook.
Acadian Asset Management is set to start using a Microsoft prediction engine which draws on data from social media and Web searches to guide investment decisions.
DBS Bank subsidiary POSB is using technology from Kasisto, the firm behind Apple's Siri AI, to enable natural language conversations with customers through Facebook Messenger.