The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.
Citi is to launch its first natural language chatbot for Facebook Messenger in Singapore ahead of a wider roll out across the Asia Pacific region.
24 August 2017 | 11800 views | 1
Customers of India's fourth largest state-owned bank, the Bank of Baroda (BoB), have been asked not to panic after a technical glitch caused thousands of accounts to be wrongly debited.
Wells Fargo is boarding the chatbot train, launching a pilot of an AI-based customer services agent within Facebook's Messenger platform.
Wonga, a prominent UK payday loan firm, has warned 270,000 of its customers that their accounts may be at risk following a data breach.
OCBC has dreamed up a novel way to counter the public's lack of trust in bankers - strapping a senior executive to a lie detector and livestreaming his interrogation on Facebook.