30 April 2017
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Latest research/analysis news

Bank branch visitors more satisfied than digital-only customers
Mobile & online

Bank branch visitors more satisfied than digital-only customers

28 April 2017  |  5199 views  |  3 comments | 21 tweets | 17 linkedin

American customers who occasionally visit branches are more satisfied with their banks than those that only use mobile and online channels, according to a new JD Power study.

Apac banks suspicious about fintech consortiums
Retail banking

Apac banks suspicious about fintech consortiums

13 April 2017  |  12556 views  |  3 comments | 8 tweets | 5 linkedin

A research paper has revealed a level of scepticism among Asia Pacific banks when it comes to joining forces with fintechs.

London and Singapore remain world's top fintech hubs
Retail banking

London and Singapore remain world's top fintech hubs

10 April 2017  |  11749 views  |  0 comments | 31 tweets | 27 linkedin

Fintech has become a truly global phenomenon, with hubs popping up in cities around the world, although established players such as London and Singapore continue to be the top centres, according to a report by Deloitte.

Battle for IP ownership challenges fintech collaboration
Wholesale banking

Battle for IP ownership challenges fintech collaboration

07 April 2017  |  6286 views  |  0 comments | 14 tweets | 11 linkedin

Banks and asset managers are being hampered in their efforts to work with fintech firms by the desire to own intellectual property (IP), according to research from law firm Simmons & Simmons.

UK FS firms fear up to 40% of revenue at risk from fintech
Retail banking

UK FS firms fear up to 40% of revenue at risk from fintech

06 April 2017  |  5950 views  |  0 comments | 24 tweets | 24 linkedin

Fearful that they could lose massive chunks of their revenue to standalone fintech challengers, UK financial services firms are looking to neutralise the threat by acquiring and forming partnerships with their potential new rivals.

CAD-coin V Fedcoin: The future of central bank digital currencies
Payments

CAD-coin V Fedcoin: The future of central bank digital currencies

05 April 2017  |  5837 views  |  0 comments | 7 tweets | 14 linkedin

An R3 academic paper on central bank digital currencies (CBDCs) investigates the relative merits of a public network-based retail Fedcoin option and the private, permissioned wholesale CAD-coin alternative.

Global progress towards digital money 'patchy' - Citi
Mobile & online

Global progress towards digital money 'patchy' - Citi

04 April 2017  |  4599 views  |  0 comments | 10 tweets | 9 linkedin

Despite a concerted effort from governments, NGOs and the private sector, the world has made only patchy progress towards digital money readiness, according to a report from Citi and Imperial College London.

In wake of EMV switch, US e-commerce fraud soars
Security

In wake of EMV switch, US e-commerce fraud soars

30 March 2017  |  7816 views  |  5 comments | 15 tweets | 21 linkedin

As the US finally made the switch to EMV chip cards, last year saw e-commerce fraud rates jump by 33%, according to data from Experian.

Nordea prepares for the robot future with virtual employees
Retail banking

Nordea prepares for the robot future with virtual employees

29 March 2017  |  8952 views  |  0 comments | 32 tweets | 37 linkedin

The robots are coming, so says Nordea, which has already 'hired' a host of 'virtual employees' to take on repetitive tasks and is planning to introduce smarter, AI-based colleagues in the near future.

The pound will not be round, or maybe around, for much longer
Payments

The pound will not be round, or maybe around, for much longer

28 March 2017  |  4691 views  |  6 comments | 7 tweets | 13 linkedin

As the new 12-sided £1 coin enters circulation, a survey shows that a third of Brits think that cash will be obsolete within just three years.

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