Santander is to beam specialist mortgage advisors over the ether to talk to customers via video screens located at 66 branches across the UK.
AimBrain, a London-based startup using machine learning to help financial services firms tap into biometric authentication, has raised £4 million in a Series A funding round led by BGF Ventures.
Vietnam's TPBank is to augment its branch network with the introduction of tech-oriented, small-scale video banking branches.
Bank of Ireland is pumping EUR10 million into branch development, vowing to reinvent, rather than simply close, sites that see declining customer numbers.
Poland's Idea Bank is taking mobile banking to the next level, turning carriages on intercity trains into co-working spaces.
American customers who occasionally visit branches are more satisfied with their banks than those that only use mobile and online channels, according to a new JD Power study.
The march of the robots continues, as Canada's ATB Financial hires dancing humanoids to work in some of its Calgary branches.
Crédit Mutuel is giving 20,000 branch employees assistance in the form of IBM's Watson platform, which will help analyse customer emails and provide information on products and services.
With customer visits plummeting, Lloyds Bank is shrinking the size of hundreds of its branches, ditching tellers in favour of tablet-yielding wandering staffers.
Helping people with mental health problems was on the agenda for developers attending the UK Financial Conduct Authority's latest TechSprint app development challenge earlier this month.