Japan's Nomura Asset Management (NAM) has tapped artificial intelligence (AI) to quantitatively assess text from news websites and blogs, using the results to help portfolio managers make investment decisions.
USAA is to implement artificial intelligence technology to improve customer services following participation in a $15 million funding round for CognitiveScale.
Welcome to Finextra's live coverage of the Swift Business Forum in New York. This event will focus on the key issues affecting the financial industry, including banking, payments, and securities. Cyber security will also be a hot topic, in light of the announcement of Swift's Customer Security Programme.
HSBC is throwing its weight behind the robo-advisory movement, announcing plans to use data and algorithms to deliver tailored advice and make personal recommendations based on an individual’s circumstances.
Research among 15,000 consumers conducted by ING finds that only two percent would trust a fully automated robo-adviser to invest their money on their behalf.
Big data, faster processing and cheap storage make it possible to turn the vision of AI in banking, developed over decades, into reality – today. The technology will only improve, and not engaging now would be to run the risk of falling behind never to catch up, finds a new Finextra research paper.
The Sumitomo Mitsui Financial Group has developed an AI chatbot that will answer customer questions over Line, the popular Japanese messaging app.