Crédit Mutuel is giving 20,000 branch employees assistance in the form of IBM's Watson platform, which will help analyse customer emails and provide information on products and services.
With more than 20,000 conversations logged since its launch in January, OCBC Bank is lauding the success of its specialised home and renovation loan chatbot service, Emma.
The robots are coming, so says Nordea, which has already 'hired' a host of 'virtual employees' to take on repetitive tasks and is planning to introduce smarter, AI-based colleagues in the near future.
Swiss Financial infrastructure operator SIX is to use the cognitive computing ability of IBM Watson to build a new cyber-security hub to help banks comply with Swiss privacy laws and regulations.
Personal finance app Clarity Money has raised a further $11 million in venture capital financing in a Series B round led by RRE Ventures and Citi Ventures.
Deutsche Bank has opened an innovation lab in New York, its fourth globally after Silicon Valley, Berlin and London.
Poland's Alior Bank is vowing to cement its place as a leading 'digital disrupter' over the next three years, slashing the size of its branch network and pumping money into technology.