UBS is to use application performance monitoring software from AppDynamics across hundreds of applications in support of the bank’s ongoing programme to update the platforms used by customer-facing and internal banking services to a more flexible private cloud model.
UBS selected AppDynamics to deliver end-to-end visibility across its complex application environment, as part of an initiative to proactively identify issues before they impact business critical services.
An initial AppDynamics deployment with UBS’ Securities Operations team has enabled the team to spot and fix critical problems in minutes, rather than days, says the vendor, delivering a fourfold reduction in the number of alerts and a cut in staff onboarding time from one month to just one day.
“Using AppDynamics, we have been able to improve the speed at which we identified and remediated application issues, as well as avoid incidents in the first place,” says Paul McEwen, CIO of infrastructure services at UBS. “As part of our integrated monitoring strategy, the AppDynamics platform helps us achieve some of our strategic IT goals - updating our platforms, increasing stability, boosting operational efficiency and agility, and creating a consistent user experience across all of our services.”
One of the first services that AppDynamics will support is Neo, a portal platform designed to give up to a million UBS clients a more efficient way to collaborate, analyse, trade, and manage assets by the end of 2016.