ABN Amro invites customers to sign up with a selfie

ABN Amro invites customers to sign up with a selfie

ABN Amro is wooing the 'selfie generation' by enabling prospective customers to sign up for a new account with just their smartphone.

For identification the bank will request photos of the consumer's identity card or passport, a selfie portrait pic, and an iDeal payment transfer of €0.01.

Managing director of retail banking Frans Woelders explains: "We see smartphone use among our customers grow by the day. To accommodate them, we now offer the opportunity to sign up with just your phone. Becoming a customer using a mobile device is quick and efficient, as you can do so without visiting a bank branch."

Recenty, the bank has been putting the new method to the test within it's Usability Lab. A pilot was also launched in six ABN Amro offices across the Netherlands prior to full-scale release.

ABN Amro's mobile banking app is currently used 57 million times a month. In September 2015, the app underwent a major upgrade to allow the retrieval of credit card data alongside current account features.

Comments: (1)

Bo Harald
Bo Harald - Transmeri, Demos, Real Time Economy Program,MyData - Helsinki Region 07 December, 2015, 17:33Be the first to give this comment the thumbs up 0 likes

Very interesting! The anti-moneylaundering legislation has surely been checked.