ING activates mobile payments for Dutch Android users

ING activates mobile payments for Dutch Android users

Dutch bank ING has added contactless payments to its mobile banking app for Android smartphones, rolling out the service to all customers nationwide following a three-month trial run.

The HCE-based mobile payments application can be used to tap-and-pay at more than 100,000 stores throughout the country.

Feedback from several thousand customers participating in a pilot programme in September was used to enhance the new app, which scored 8.5 out of ten in user testing.

Laurens Schretlen, manager cards & mobile payments at ING Netherlands, says the app can be downloaded within a minute and activated by entering a mobile PIN code.

“We continuously try to make payments easier for customers, and this is the next step,” he says.

Free of charge for the first six months, the bank plans to add a EUR0.50 per month subscription fee thereafter.

Comments: (2)

A Finextra member
A Finextra member 03 December, 2015, 13:55Be the first to give this comment the thumbs up 0 likes

Why on earth is there a fee associated with this?!?  Surely you want people to migrate to Mobile Issuance (where the cost of issuance is peanuts compared to Mag Stripe or EMV Plastics Issuance).

A Finextra member
A Finextra member 04 December, 2015, 07:13Be the first to give this comment the thumbs up 0 likes

Have you been in the Netherlands - they do not have fees on anything, almost all is for free in retail banking.At some point they need to get som revenue as well and not only try to survive on low cost... And it will take many many years until the mobile phone stored card can replace thye physical maestro card. The "replace the plastic" will not work in our life time - instead thew mobile card payment will be an add on. Their alternmative would be to start charging fees for the plastic cards instead - and get a public uprising.  

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