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Big Blue is watching you: IBM patents new fraud fighting app

04 June 2014  |  10508 views  |  2 Mouse

IBM has patented an innovative fraud prevention technique that analyses the way users interact with websites to spot anomalous behaviour.

When individuals access a banking or shopping site, they subconsciously establish characteristics of how they interact with the site, says IBM. These might include clicking certain areas more often than others; using the up and down arrow keys on the keyboard to navigate; relying solely on the mouse; or tapping or swiping the screen of a tablet or smartphone in a distinct manner.

IBM says its patented software will help businesses to analyse and identify sudden changes in online behaviour, triggering a secondary authentication measure, such as a security question.

Keith Walker, IBM master inventor and co-inventor on the patent, says: "If an individual suddenly changes how they interact with an online bank or store, such as due to a broken hand or using a tablet instead of a desktop computer, I want these web sites to detect the change, and then ask for extra identity confirmation before accepting a transaction. Our experience developing and testing a prototype, which flawlessly confirmed identities, shows that such a change would more likely be due to fraud, and we all want these sites to provide more protection while simultaneously processing our transactions quickly."

In March, IBM announced new software and services to help organisations use Big Data and Analytics to address the $3.5 trillion lost each year to fraud and financial crimes.

Comments: (2)

Tim Brew
Tim Brew - YourCMO - London | 05 June, 2014, 09:26

Given the huge rise in the number of stories about the hacking of personal details and log in credentials, this looks like an innovative approach to automatically determining when an account is being used by someone other than the owner.  Big question, willl it gain any traction in the market or just be another great idea which is too complex and expensive ot roll out?

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Pavel Janovjak
Pavel Janovjak - Tatra banka a.s. - Bratislava | 05 June, 2014, 13:05

...and NSA and God knows who else has the database with all user credentials immediately. I wonder whether security guys in the banks will allow to deploy "something in the middle" in to their internet or mobile apps. I bet a box of Budweiser(the Czech one) that no, they wil not.

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