23 July 2016
Find out more

Groupon unveils Gnome POS platform

19 May 2014  |  6671 views  |  4 Groupon Gnome

Coupon giant Groupon has is stepping up its assault on the point-of-sale market through the launch of a new iPad-based platform that uses Bluetooth to recognise voucher holders as they walk into the store.

Gnome is an all-in-one cash register that lets retailers log cash transactions, accept card payments, print and e-mail receipts, calculate multiple tax rates, manage menu items, view transaction history and issue refunds.

However, it also uses Bluetooth technology to instantly recognise firms' Groupon customers as they enter the building, with coupons redeemed without the need to present a printed voucher or show their mobile phone.



A CRM platform helps businesses customise marketing campaigns using purchase history and preferences, while Gnome also lets merchants share customer feedback via Facebook and Twitter and enables one-click e-mail response to solve customer service issues as they happen. The system also integrates with accounting software programmes such as Quickbooks.

The technology has been on trial in five cities and has proved popular, Groupon CEO Eric Lefkofsky told Bloomberg, with 98% of companies approached deciding to adopt it.

Says Lefkofsky: "Gnome is an amazing piece of technology that plugs our merchants into the Web and helps them form relationships with every customer that walks in their front door. When it's complete, Gnome will serve as an operating system for merchants to run their entire operation and enable them to create real-time promotions that bring customers into their business when they need them the most."

Comments: (4)

Alexander Peschkoff
Alexander Peschkoff - TEDIPAY - London | 19 May, 2014, 16:22

If I have a voucher and walk into a store, you don't need to recognise me - I am there anyway and will most likely use that voucher.

If I have a voucher and am passing by, there is little point in "pinging" me - I am passing by for a reason.

Using proximity to "form relationships with every customer that walks in the front door" is a fallacy, IMHO.

Loyalty is an interesting angle to explore, and BLE has an interesting role to play. If done differently...

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
A Finextra member
A Finextra member | 19 May, 2014, 19:22 Oh Dear! Yet another entry for the Chasm Management top ten useless products resulting from uncontrolled techies and product managers shaking the bits box too hard for too long. This CAN NOT have resulted from a well governed business proposition process and furthermore cannot have been the answer to a sane set of genuine business requirements. I am led to believe that there is currently plenty of work to go found, without flights of fancy of this kind.
Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
A Finextra member
A Finextra member | 20 May, 2014, 09:23

It has nothing on www.clover.com

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
A Finextra member
A Finextra member | 20 May, 2014, 09:28

I think it does show that retailers want to engage with their customers out of store. In the yellow dress video, the woman spotted the dress online, then went in store to try  it. She didn't need to be recognised, the beauty of the solution is in the pre-ordering....but do we need Groupon for that?  

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Groupon moves into POS terminal market

Groupon moves into POS terminal market

15 August 2013  |  9206 views  |  0 comments | 10 tweets | 4 linkedin
AmEx and Groupon invest in SumUp

AmEx and Groupon invest in SumUp

28 May 2013  |  7662 views  |  0 comments | 12 tweets | 4 linkedin

Related blogs

Create a blog about this story (membership required)
Visit VocaLink.comVisit capgemini.comFind out more

Top topics

Most viewed Most shared
MasterCard agrees £700m VocaLink acquisitionMasterCard agrees £700m VocaLink acqu...
7966 views 14 comments | 32 tweets | 36 linkedin
hands typing furiouslyWhat Every FinTech CEO Should Know About R...
7809 views 0 | 14 tweets | 8 linkedin
hands typing furiouslyBanking on IoT: Security in the Internet o...
7662 views 3 | 19 tweets | 6 linkedin
Santander doubles down on fintech fundSantander doubles down on fintech fund
7558 views comments | 22 tweets | 28 linkedin
Brexit-scarred London fintech startups enquire about moving to BerlinBrexit-scarred London fintech startups enq...
7457 views comments | 16 tweets | 16 linkedin

Featured job


Brussels (Belgium) or Paris (France)

Find your next job