17 August 2017
Find out more

SunTrust opens innovation branch to test new tech

12 May 2014  |  5410 views  |  0 Bank Branch Desk with Customer 3

SunTrust Banks has opened an 'innovation branch' in Atlanta where it will test new technology such as automated safety deposit boxes.

In a US first, the fully automated safety deposit box system - built by Hamilton Safe - will let clients access their valuables using their debit card, PIN and hand scan.

The innovation branch also feature NCR Teller Connect ATMs that let customers talk to staffers via video links. A tablet bar provides visitors with an area to access digital banking via guest WiFi, while an interactive 80-inch Microsoft Surface touch screen offers information on products and services.

Brad Dinsmore, corporate EVP, consumer banking and private wealth management, SunTrust, says: "Banking preferences are certainly changing. Consumers want the option of self-service technology inside the branch."

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Nationwide rolls out in-branch video links for mortgage advice

Nationwide rolls out in-branch video links for mortgage advice

16 April 2014  |  5056 views  |  0 comments | 3 tweets | 7 linkedin
RBS to close 44 branches as customers go mobile

RBS to close 44 branches as customers go mobile

03 April 2014  |  7819 views  |  0 comments | 10 tweets | 9 linkedin
JPMorgan Chase to cut 8000 jobs and shrink branches

JPMorgan Chase to cut 8000 jobs and shrink branches

26 February 2014  |  6167 views  |  4 comments | 7 tweets | 6 linkedin
US banks collectively cut 1500 branches last year

US banks collectively cut 1500 branches last year

28 January 2014  |  5951 views  |  1 comments | 13 tweets | 4 linkedin
BofA to cut further branches as $500 million mobile investment pays off

BofA to cut further branches as $500 million mobile investment pays off

16 January 2014  |  8830 views  |  0 comments | 25 tweets | 14 linkedin
Online and mobile gaining ground over telephone and branch-based banking - YouGov

Online and mobile gaining ground over telephone and branch-based banking - YouGov

10 January 2014  |  9491 views  |  4 comments | 17 tweets | 14 linkedin
Bank of America employees picket video teller ATMs

Bank of America employees picket video teller ATMs

26 November 2013  |  6601 views  |  0 comments | 4 tweets | 5 linkedin
Barclays blames rise of mobile banking for 1700 branch job cuts

Barclays blames rise of mobile banking for 1700 branch job cuts

15 November 2013  |  12295 views  |  2 comments | 19 tweets | 13 linkedin
BofA opens tech-packed 'express' branches

BofA opens tech-packed 'express' branches

02 October 2013  |  7477 views  |  0 comments | 10 tweets | 7 linkedin

Related company news

 

Related company information

NCR

Related blogs

Create a blog about this story (membership required)
visit www.niceactimize.comdownload the paper nowvisit www.worldpaymentsreport.com

Top topics

Most viewed Most shared
Coinbase raises $100mCoinbase raises $100m
10474 views comments | 14 tweets | 14 linkedin
DBS Bank launches online car selling marketplaceDBS Bank launches online car selling marke...
9884 views comments | 13 tweets | 11 linkedin
China preps central clearing house for mobile payments providersChina preps central clearing house for mob...
9814 views comments | 8 tweets | 15 linkedin
Monzo appoints Curve co-founder Foster-Carter COOMonzo appoints Curve co-founder Foster-Car...
8194 views comments | 1 tweets | 3 linkedin
hands typing furiouslyCompliance: Overcome the data deficit
7661 views 0 | 1 tweets | 8 linkedin

Featured job

Find your next job