Tesco glitch locks RBS and NatWest cards
03 January 2014 | 8218 views | 3
The Royal Bank of Scotland has blamed Tesco for a technical glitch which has seen some customer cards locked after being used at the supermarket's petrol stations.
RBS and NatWest customers took to Twitter yesterday to complain that their cards were being declined and then locked:
Customers were told to unblock their cards at RBS and NatWest ATMs but, having seen its reputation tarnished by several recent high profile technology meltdowns, the banking group was quick to stress that its systems were not to blame:
Yesterday evening Tesco confirmed that it is "investigating reports of problems affecting some of our pay-at-pump services" and the issue appears to have been resolved by this morning.