26 June 2017
visit www.finastra.com

New Year celebrations delayed by Lloyds ATM failure

02 January 2013  |  7915 views  |  0 ATM

New Year's celebrations got off to a rocky start for thousands of Brits on Monday thanks to a glitch at Lloyds Banking Group which left customers unable to withdraw cash from ATMs.

Lloyds TSB, Halifax and Bank of Scotland customers were unable to use cash machines, pay by card in store or carry out some online transactions on New Year's Eve afternoon, delaying celebrations.

Angry customers took to Twitter to complain about the issue:




The problem was resolved by early evening, with a bank spokesman telling the Telegraph: "For a short period earlier this afternoon some customers experienced intermittent problems with certain functionalities of viewing their current account balances and payment transactions. We were able to quickly identify the root cause and all services were fully restored within the hour."

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Lloyds Banking Group and Co-op customers hit by systems glitches

Lloyds Banking Group and Co-op customers hit by systems glitches

05 October 2012  |  8058 views  |  0 comments
Ulster Bank offers IT meltdown victims £20 compensation

Ulster Bank offers IT meltdown victims £20 compensation

31 August 2012  |  5568 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.www.fisglobal.comvisit www.events.sap.comvisit wavestone-advisors.co.uk

Top topics

Most viewed Most shared
Live: EBAday 2017, day twoLive: EBAday 2017, day two
10329 views comments | 4 tweets | 5 linkedin
Worldpay pilots app-only mPOS for small retailersWorldpay pilots app-only mPOS for small re...
9555 views comments | 20 tweets | 27 linkedin
Live: EBAday 2017, day oneLive: EBAday 2017, day one
9424 views comments | 3 tweets | 4 linkedin
ECB preps eurozone-wide instant payments serviceECB preps eurozone-wide instant payments s...
8165 views comments | 19 tweets | 33 linkedin
What Banks and their customers can expect for the futureWhat Banks and their customers can expect...
8061 views comments | 7 tweets | 10 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job