31 August 2016
Find out more

US bank consortium develops social media framework

18 July 2011  |  12942 views  |  0 Team meeting

Bits, the technology arm of the US bank-backed Financial Services Roundtable, has issued a framework for financial institutions adopting social media and a guide to managing related security risks.

The Bits paper - 'Social Media Risks and Mitigation' - was compiled by a panel of security, technology and communications executives to guide banks as they build out their presence on social platforms like Facebook, Twitter and YouTube.

The paper deals with compliance, information retention, and hiring issues, and with security risks that range from reputation threats to phishing and social engineering exploits.

Recognising that social media issues span legal, compliance, marketing, communications, IT and human resources departments, the paper provides an enterprise-wide view of policies, practices, communications and risk management strategies.

Susan Rivers, vice president of corporate communications for BNY Mellon, says: "We hope the white paper will offer valuable insights for financial services companies that want to use social media to enhance their business competitiveness while also adhering to industry compliance and ethical standards."

Read the full paper:» Download the document now 920.5 kb (PDF File)

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Americans connecting with card issuers via social media

Americans connecting with card issuers via social media

23 June 2011  |  7911 views  |  0 comments
Canada's online investors turn to social media

Canada's online investors turn to social media

20 May 2011  |  6915 views  |  0 comments
Online security set to be critical imperative for banking industry

Online security set to be critical imperative for banking industry

15 April 2011  |  9845 views  |  0 comments
Social media: More than just a passing fad say bankers

Social media: More than just a passing fad say bankers

07 April 2011  |  15653 views  |  2 comments
SEC scrutinises social media; Finra to re-examine guidance

SEC scrutinises social media; Finra to re-examine guidance

16 February 2011  |  12201 views  |  1 comments
SunGard introduces social media surveillance tech

SunGard introduces social media surveillance tech

07 February 2011  |  13813 views  |  3 comments
CBA slammed over draconian social media policy

CBA slammed over draconian social media policy

04 February 2011  |  13769 views  |  5 comments
Financial services firms gearing up for social media investment - Aite

Financial services firms gearing up for social media investment - Aite

18 November 2010  |  10944 views  |  0 comments
Citi seeks social media lawyer

Citi seeks social media lawyer

18 November 2010  |  13468 views  |  0 comments
Banks face up to social media challenges - Finextra@Sibos

Banks face up to social media challenges - Finextra@Sibos

27 October 2010  |  16761 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Visit equens.comVisit capgemini.comVisit www.smartstream-stp.com

Who is commenting?

Top topics

Most viewed Most shared
India's Unified Payments Interface goes live with 21 banksIndia's Unified Payments Interface goes li...
9733 views comments | 23 tweets | 26 linkedin
Cultural change crucial in digital transformationCultural change crucial in digital transfo...
7319 views comments | 11 tweets | 10 linkedin
R3 blockchain consortium sheds light on Concord projectR3 blockchain consortium sheds light on Co...
6941 views comments | 15 tweets | 14 linkedin
Mondo becomes MonzoMondo becomes Monzo
6623 views comments | 14 tweets | 9 linkedin
hands typing furiouslyBlockchain: Some Remarkable Announcements!
6508 views 0 | 5 tweets | 14 linkedin

Featured job

Find your next job