29 September 2016
Visit colt.net

American Express sets up consumer spending consultancy division

19 November 2009  |  7433 views  |  0 people

American Express has launched a new consulting division to provide businesses with data and analytics on consumer spending patterns.

The new Business Insights division will draw on the aggregate spending patterns of approximately 90 million cards across 127 markets, the card company says.

Transactional data across different functional groups - such as 'ultra-affluent' or 'large corporate' - will be segmented to produce customised reports for clients.

The card scheme has already signed a deal with the Leading Hotels of the World group to provide data on customer consumption patterns to its 450 affiliated hotels.

Claudia Kozma Kaplan, SVP, marketing and communications, The Leading Hotels of the World says: "The reports provided by American Express Business Insights afford our colleagues the ability to strategically and effectively manage the allocation of their resources. In a global marketplace where precise communications are increasingly important, this type of information is essential."

In addition to large-scale, global consulting projects, Business Insights offers a suite of quarterly benchmarking reports that provide spending trend analysis among various customer segments, vertical industry trends, and specific merchants' market share and customer mix.

Bill Glenn, president, Global Merchant Services, American Express, says: "Our ability to interpret trend patterns across the American Express global network represents an unprecedented reserve of competitive insights for businesses."

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

American Express to acquire Revolution Money

American Express to acquire Revolution Money

18 November 2009  |  11184 views  |  2 comments
MasterCard, Amex move into money management space

MasterCard, Amex move into money management space

15 October 2009  |  14570 views  |  1 comments
EDS wins American Express tech services deal

EDS wins American Express tech services deal

06 July 2009  |  5002 views  |  0 comments
American Express cuts another 4000 jobs

American Express cuts another 4000 jobs

19 May 2009  |  5450 views  |  0 comments
American Express acquires EMVCo stake

American Express acquires EMVCo stake

03 February 2009  |  10485 views  |  0 comments | 1 tweets
American Express to cut 7000 jobs; scale back technology spend

American Express to cut 7000 jobs; scale back technology spend

30 October 2008  |  9265 views  |  0 comments
MasterCard pays $1.8bn to settle American Express suit

MasterCard pays $1.8bn to settle American Express suit

25 June 2008  |  6448 views  |  0 comments
American Express ditches contactless keyring

American Express ditches contactless keyring

31 March 2008  |  9105 views  |  0 comments
American Express buys GE Money corporate payment services unit

American Express buys GE Money corporate payment services unit

27 March 2008  |  9685 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Find out moreFind out more

Who is commenting?

Top topics

Most viewed Most shared
RBS tests demonstrate ability of Ethereum to support a national domestic payments systemRBS tests demonstrate ability of Ethereum...
14512 views comments | 55 tweets | 48 linkedin
Ripple rudely gatecrashes Sibos partyRipple rudely gatecrashes Sibos party
9781 views comments | 31 tweets | 29 linkedin
Swift beware: Ripple signs banks to global payments steering groupSwift beware: Ripple signs banks to global...
9152 views comments | 33 tweets | 18 linkedin
BNP Paribas is working with clients on blockchain deploymentBNP Paribas is working with clients on blo...
7481 views comments | 14 tweets | 30 linkedin
US gets same day ACHUS gets same day ACH
7024 views comments | 23 tweets | 20 linkedin