27 February 2017
Visit experienceinfosys.com

UK watchdog investigates RBS data breach claims

18 August 2006  |  9943 views  |  0 Royal Bank of Scotland

The UK's Information Commissioner's Office is investigating claims that high street bank NatWest, which is owned by the Royal Bank of Scotland, allegedly dumped customers' confidential financial details in an outside rubbish bin.

The Information Commissioner, which enforces the Data Protection Act, received the complaint from consumer group Scamsdirect that NatWest failed to dispose of customer information securely.

Scansdirect says it found confidential customer information in a rubbish bin outside a RBS/NatWest branch in Fareham, Hampshire. The items are thought to have included plastic cards that had been cut into pieces as well as money deposit details and bank account information.

The consumer group says the confidential data found could be used by criminals to commit identity fraud.

RBS says the bags removed by Scamsdirect were general waste bags taken from its dustbins outside the branches. The bank says it is investigating the incident along with other claims by Scamsdirect that small amounts of confidential material were found within general waste at other branches.

RBS faces a penalty if the Information Commissioner finds there have been any breaches and decides to press charges against the bank. The watchdog says depending on the outcome of its investigation, it will consider using formal enforcement powers "to prevent incidents like this happening again in the future".

Figures from the UK's National Consumer Council (NCC) show that ID theft is estimated to cost the UK economy £1.7 billion and affects more than 100,000 people every year.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

One in ten Brits hit by ID theft

One in ten Brits hit by ID theft

09 August 2006  |  10075 views  |  0 comments
US regulators call for banks to "red flag" ID theft risks

US regulators call for banks to "red flag" ID theft risks

19 July 2006  |  7094 views  |  0 comments
UK consumer group calls for one-stop ID theft support centre

UK consumer group calls for one-stop ID theft support centre

12 July 2006  |  5845 views  |  0 comments
US Justice report finds 3.6 million households hit by ID theft

US Justice report finds 3.6 million households hit by ID theft

04 April 2006  |  6178 views  |  0 comments
Biometric authentication will calm ID theft fears - IBM

Biometric authentication will calm ID theft fears - IBM

18 November 2005  |  8247 views  |  0 comments
ID theft fears hitting online banking

ID theft fears hitting online banking

24 May 2005  |  8857 views  |  0 comments
RBS launches ID theft recovery service

RBS launches ID theft recovery service

20 April 2005  |  6544 views  |  0 comments
Banks back UK ID theft Web site

Banks back UK ID theft Web site

12 April 2005  |  8582 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit dh.com visit dh.com

Who is commenting?

A Finextra member Finextra Member Commented on: Really really really K...
A Finextra member Finextra Member Commented on: In wake of Cloudflare...
A Finextra member Finextra Member Commented on: Bank consultancy Zeb o...
A Finextra member Finextra Member Commented on: In wake of Cloudflare...

Top topics

Most viewed Most shared
EBA to relax controversial PSD2 authentication rulesEBA to relax controversial PSD2 authentica...
13520 views comments | 52 tweets | 74 linkedin
RBS to become fintech fund and high street outlet for challenger banks under HMT remedyRBS to become fintech fund and high street...
8835 views comments | 40 tweets | 34 linkedin
BNY Mellon seeks blockchain experts for new emerging biz and tech teamBNY Mellon seeks blockchain experts for ne...
7570 views comments | 7 tweets | 4 linkedin
hands typing furiouslyBlockchain Technology
7349 views 1 | 18 tweets | 8 linkedin
Starling releases Open API, talks up marketplace modelStarling releases Open API, talks up marke...
7205 views comments | 19 tweets | 17 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job