19 February 2017
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Latest articles for First Direct

 

First direct crowdsources product ideas

14 December 2016  |  6503 views  |  0 News

UK digital bank first direct has launched an online platform where customers can get directly involved in helping the HSBC unit develop new products and services.

 

Android Pay launches in the UK

18 May 2016  |  7255 views  |  2 News

Google's Android Pay has launched in the UK, enabling millions of Brits to make contactless instore and in-app payments with their handsets.

 

First Direct and HSBC launch sign language video service

19 April 2016  |  1797 views  |  0 Company announcement

HSBC and first direct are launching a British Sign Language Video Relay Service (VRS) in the UK.

 

HSBC and first direct customers avoiding overdraft fees through SMS alerts

10 December 2014  |  3357 views  |  0 Company announcement

Over two thirds of first direct and over 40% of HSBC customers who received overdraft text alerts¹ have avoided fees by crediting their account the same day, following the introduction of a new overdraft charging structure last month.

 

Atom poaches first direct head of marketing as new CMO

03 November 2014  |  2098 views  |  0 Company announcement

Atom, the firm applying to be the UK's first bank designed for digital, has strengthened its senior team with the appointment of Lisa Wood, formerly Head of Marketing at first direct.

 

More banks join Paym

14 October 2014  |  5961 views  |  0 News

UK bank-backed mobile payment service Paym has confirmed that 20 new institutions have signed up to use the service, with first direct the first into production with a live roll-out.

 

First direct tops customer service charts - Which?

17 September 2014  |  4309 views  |  2 News

First direct, a bank that has no high street branches but still manages to make its customers feel valued, is the top-rated brand for customer service in the UK, according to a survey by consumer champion Which?

 

First direct makes high street debut

01 July 2014  |  5427 views  |  1 News

UK online and telephone bank first direct is to make its debut on the high street with its own branded ATMs.

 

Mobile overtaking PC as channel of choice for first direct customers

26 June 2014  |  6302 views  |  5 News

Mobile visits to the website of first direct are to set to overtake desktop log-ins as consumer enthusiasm for banking-on-the-move picks up speed.

 

Metro Bank founder to launch digital bank; recruits first direct's Mullen

09 April 2014  |  12958 views  |  9 News

Metro Bank founder Anthony Thomson has recruited first direct chief Mark Mullen to head a new UK digital bank.

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