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Latest news and analysis on First Direct (103 items)

13 May 2021
Company
HSBC UK and first direct increase gambling block feature to 72-hours
10 May 2021
News
First Direct taps Bud to boost app transaction data
03 Sep 2020
News
First direct appoints new CEO
14 Aug 2020
Company
First direct selects Mastercard as partner for debit cards
14 Jul 2020
News
HSBC rolls out Apple Business Chat service
25 May 2020
News
Challengers beat incumbents on account opening experience
20 Dec 2019
News
HSBC and first direct downtime continues into the morning
29 Nov 2019
News
First Direct tops the charts for customer experience
18 Nov 2019
News
NatWest ranked best bank for online security by Which?
01 Oct 2019
News
UK's original challenger bank first direct turns 30
23 May 2019
Company
Almost two-thirds of consumers can’t name one organisation they trust to handle their data
15 Mar 2019
News
First direct adds customer co-creation lab to app
31 Jan 2019
News
Most UK banks failing to protect online customers with two-factor authentication
28 Jan 2019
News
First direct lets customers make payments from within messaging apps
31 Oct 2018
News
Telephone banking pioneer first direct is now mobile-first
01 Oct 2018
Company
UK holiday-makers leading the global growth of contactless
24 Apr 2018
Company
First direct woos switchers with gift package
16 Mar 2018
Company
First direct says hello to Pay by Siri
05 Mar 2018
News
Digital challengers leave incumbents trailing in Best British Bank awards
22 Feb 2018
News
First direct pilots artha app for marketplace banking
05 Dec 2017
News
Barclays, First Direct and Nationwide join FCA sandbox cohort
03 Nov 2017
News
CommBank, first direct embrace Face ID for iPhone X app login
27 Jul 2017
Company
First direct goes native with iOS and Android apps
21 Jul 2017
Company
First Direct launches native apps
23 Feb 2017
Company
Upstart Atom displaces First Direct as UK's most recommended bank
14 Dec 2016
News
First direct crowdsources product ideas
18 May 2016
News
Android Pay launches in the UK
19 Apr 2016
Company
First Direct and HSBC launch sign language video service
10 Dec 2014
Company
HSBC and first direct customers avoiding overdraft fees through SMS alerts
03 Nov 2014
Company
Atom poaches first direct head of marketing as new CMO
14 Oct 2014
News
More banks join Paym
17 Sep 2014
News
First direct tops customer service charts - Which?
01 Jul 2014
News
First direct makes high street debut
26 Jun 2014
News
Mobile overtaking PC as channel of choice for first direct customers
09 Apr 2014
News
Metro Bank founder to launch digital bank; recruits first direct's Mullen
15 Jan 2014
News
UK banks sign up to Zapp mobile payments
26 Sep 2013
News
Santander has UK's weakest online banking security - Which?
25 Sep 2013
News
Brits rush to switch bank current account providers
17 Apr 2013
Feature
The social experiment
21 Mar 2013
Feature
Building a social brand
15 Mar 2013
News
Royal Bank of Scotland rolls out 'Ideas Bank'
01 Feb 2013
News
First direct CEO explains app shortcomings to customers
16 Mar 2012
Company
Online and mobile access leading to current account OCD (Obsessive Checking Disorder) - first direct
20 Feb 2012
News
Wisdom of the crowds? First direct Web site revamp gets mixed reviews
06 Feb 2012
Company
Britons switched off to current account change - first direct
01 Feb 2012
Feature
The future of customer service
27 Sep 2011
News
First direct crowdsourcing effort gains traction
26 Aug 2011
News
Nationwide most secure for online banking - Which?
01 Aug 2011
News
First direct site asks for public input on product development
27 Jul 2011
News
First direct puts social media-savvy marketing man in CEO seat
13 Jul 2011
Company
First direct moves to Facebook
20 May 2011
Company
First direct's over 55s buck the Silver Surfer trend but are slow to catch on to m-banking
07 Apr 2011
News
Social media: More than just a passing fad say bankers
16 Feb 2011
News
Retail banks still resisting social media - Ovum
13 Jan 2011
News
First direct launches transactional iPhone app
06 Oct 2010
News
Deutsche Bank brings social media to global transaction banking with 'Drive DB!' campaign
04 Oct 2010
News
First direct's 'Beta Lab' to invite public input on product development
22 Sep 2010
News
Banks can't ignore social Web - first direct CEO
10 Sep 2010
News
ING, HSBC and Nordea outline barriers to banking innovation
18 Jun 2010
News
New players beat traditional banks in public trust stakes