In an effort to enhance its banking and mortgage services, Mountain View, Calif.-based First Tech Federal Credit Union has selected DocuTech Corp.'s ConformX to provide superior mortgage document compliance software to its member base.
The credit union opted to implement ConformX due to its strong integration with the LendingQB loan origination software (LOS) and DocuTech’s high-level customer service and communication.
First Tech Federal Credit Union cited DocuTech’s endless support throughout the implementation process as a key factor in their selection. Company officials also said that DocuTech’s ability to integrate into the credit union’s loan origination system (LOS) with customizable data provided optimized levels of performance.
“DocuTech did a fantastic job of communicating with us on a regular basis. We couldn’t be more pleased with the results we have seen since the initial transition to the ConformX platform, and feel as though their team did everything possible to ensure that our members were taken care of,” said Todd Prior, mortgage operations manager of First Tech Federal Credit Union. “DocuTech’s products enable us to control the quality of our loan disclosure and document services and stay ahead of the regulatory curve.”
First Tech Federal Credit Union currently has $6.5 billion in assets with a member base exceeding 350,000 with more than 39 branch locations nationwide.
“Times are changing, and the rate of regulatory change poses a justifiable concern for lenders. As such, lenders have an urgent need for efficient loan document and compliance products,” said Scott K. Stucky, chief strategy officer of DocuTech. “We are pleased that First Tech Federal Credit Union will now be equipped to meet high demand and stay ahead of regulatory changes that are expecting to occur over the next year.”