04 December 2016
visit http://www.wolterskluwerfs.com

Atmia publishes new recommendations on ATM accessibility

13 August 2014  |  1633 views  |  0 Source: Atmia

Atmia has today published new international industry recommendations for maximizing the ATM user interface (UI) for about 2.4 million ATMs worldwide.

The document focuses on recommendations regarding the accessibility, speed, operability, and security of ATMs.

"The importance of the ATM as a customer service channel is growing," explained CEO Mike Lee. "We've identified opportunities to enhance the customer experience by ensuring the consumer needs at the ATM are met."

The manual shows how new interface technologies, such as tactile and multi-touch capabilities, biometrics and HTML 5, allow concepts usually applicable to mobile devices and tablets to be extended to ATM UIs.

"But there are also specific constraints in our technology environment which have to be taken into account," Lee added, "including accessibility requirements and numerous security regulations."

ATMIA has based the comprehensive set of new recommendations on inputs from deployers, software and hardware manufacturers, technical experts, processors, researchers and card issuers.

"We'd like to thank Technical Editor, Véronique Delsalle, and her strong team of experts, named in the Acknowledgments, for helping to take the ATM to the next level as the 21st century's main payments hub for consumers." 

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
Find out moreVisit capgemini.comFind out more

Top topics

Most viewed Most shared
Royal Mint to issue digital goldRoyal Mint to issue digital gold
6379 views comments | 22 tweets | 21 linkedin
UK challenger bank Masthaven opens for businessUK challenger bank Masthaven opens for bus...
5562 views comments | 15 tweets | 13 linkedin
ING pulls plug on P2P payments app TwypING pulls plug on P2P payments app Twyp
5539 views comments | 16 tweets | 15 linkedin
R3 and Calypso to develop blockchain trade confirmation systemR3 and Calypso to develop blockchain trade...
5488 views comments | 13 tweets | 12 linkedin
EBA told that tougher authentication will have a "chilling" effect on single marketEBA told that tougher authentication will...
5469 views comments | 18 tweets | 20 linkedin

Featured job

to Six-Figure Base, Commission, Benefits
London, UK

Find your next job