24 October 2016
Visit www.dh.com

Pentagon Federal Credit Union chooses DocuSign for digital transaction management

04 August 2014  |  1301 views  |  0 Source: DocuSign

Pentagon Federal Credit Union (PenFed), the third-largest credit union in the United States, announced it has standardized on DocuSign, Inc. (DocuSign) for Digital Transaction Management (DTM) to provide top-tier service to members at home and those based abroad.

DocuSign is helping PenFed go fully digital for dramatic ROI, lower costs, and increased security and compliance by eliminating the need to print, fax, scan and overnight documents to complete new account openings, loan applications and other transactions.

"At PenFed, giving our members the best possible customer experience is mission critical," says Chris Martin, senior vice president of Service Center Operations at PenFed. "DocuSign gives our members convenience and peace of mind with the ability to do their banking easily - anywhere, anytime - while knowing their information is absolutely secure."

PenFed has been providing members with world-class banking solutions since 1935. Trusted globally by more than a million members, PenFed champions solutions that align with its customer-centric culture and provide members with the greatest mobility, security and ease of use, regardless of the time zone in which they're doing business. Currently, PenFed oversees more than $18 billion in assets under management with hopes to quadruple this number in the coming decade.

Part of achieving PenFed's long-term goals is making a digital transformation to allow members to transact business with PenFed wherever they go. "As the credit union industry leader and global standard for Digital Transaction Management, DocuSign integrates seamlessly with our systems and processes on our website, over the phone and even in our mobile app securely," adds Martin. "With DocuSign as our DTM partner, we're confident that our members will continue to receive cutting-edge digital solutions even as we move toward achieving our projected growth goals."

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
Visit VocaLink.com Find out more

Top topics

Most viewed Most shared
The bank of the future will be invisible - KPMGThe bank of the future will be invisible -...
37051 views comments | 129 tweets | 238 linkedin
Barclays and Citi test blockchain tech for equity swaps processingBarclays and Citi test blockchain tech for...
8600 views comments | 26 tweets | 19 linkedin
ING takes fintech startup route to UK relaunchING takes fintech startup route to UK rela...
7174 views comments | 29 tweets | 22 linkedin
hands typing furiouslyGoodbye, Santander! The end of a banking l...
6875 views 11 | 5 tweets | 1 linkedin
Indian banks hit by massive ATM breachIndian banks hit by massive ATM breach
6865 views comments | 16 tweets | 25 linkedin

Featured job

Find your next job