Tsys (TSS) today announced that C. Hoare & Co., a leading independent private bank in the UK, has successfully upgraded to Tsys' Prime 4 card management solution to support the bank's Visa credit and debit card portfolios.
Founded in 1672, C. Hoare & Co. prides itself on maintaining a personal approach to its banking services. With a strong focus on knowing each customer personally, the bank has been able to successfully distinguish its service through areas such as relationship, flexibility, care, independence and speed of service, and was winner in the 'Client Service Quality - HNW' category at the 2014 PAM Awards.
"Investing in technology that improves the client experience and increases operational efficiency is key to the bank's strategy. The TSYS team continues to support our strategy through their product development with PRIME 4 and their people-centric values," said Russell Winder, chief information officer, C. Hoare & Co.
A TSYS client since 1992, C. Hoare & Co. is one of the financial institutions across 70 countries that license TSYS PRIME issuer or acquirer solutions. The bank upgraded from an earlier version of the platform in order to take advantage of PRIME 4's future-proof architecture, integrated workflows, increased automation and richer functionality.
"We are pleased to announce this extension to our valued relationship with C. Hoare & Co. It is another great example of the longevity of TSYS' client relationships and of the continued adoption of PRIME 4 across international markets," said Kelley Knutson, executive vice president, TSYS International.