First Bank converts to IBT core platform
16 July 2014 | 1269 views | 0
IBT, Inc., a leading provider of cutting-edge solutions for community financial institutions, announced today that First Bank in Wadley, Alabama has converted to IBT's Core platform.
The Bank will also take advantage of its complimentary ancillary cloud solutions which will enable them to meet the specific challenges of the marketplace, efficiently and effectively across all customer facing channels.
Jared B. Kirby, President/CEO of First Bank, said, "At First Bank we serve rural communities. One would think that the areas of growth would be limited. Our philosophy of establishing good relationships, maintaining them and cultivating them proves that theory wrong. We believe in our customers and they in turn believe in us. Because we care we knew we needed to make some changes in order to serve them better."
Added Kirby, "We were operating with a core system that was somewhat limited. Looking to the future we knew we'd reached our maximum with the core system we were using. In order to grow and keep up with technological changes we chose IBT's core system which allows us to do what we do best. We are excited about what the IBT conversion will allow us to do, we recognize already the advantages. We spent a lot of time assembling information before but it was too cumbersome to access. Now, not only can we access information quickly we can also analyze it which allows us to provide efficient, real-time customer service."
"Clients like First Bank are focused on customer care as are we. As we assist with First Bank's transition to new and improved cloud technology across all channels we take into consideration that a massive undertaking such as core conversion can be a bit intimidating. We walk our clients through step by step to insure proper training and support. That is our philosophy - what we call The 'IBT Difference,'" stated Mike Golebiowski, president of IBT.