Traditionally, investment firms need to spend time troubleshooting when they discover a failed transfer. Resolution can sometimes take several hours; especially if they need to wait for the problem to be solved by a third party (file not available, network outage, etc). Abacus FileDriver delivers real-time alerts to a customizable list of users at the moment when the systems experience technical challenges. Users can identify and react on the issue immediately and thus improve operational efficiency. Key features and benefits of the Abacus FileDriver include:
• Automated file transfers
• Customizable transfer schedule
• Automatic retries if initial transfer attempt fails
• Intelligent, scenario-based email alerts
• Customizable alert distribution lists
• Monitored and managed by Abacus

"Operations managers today need to do more with less. This means they need low-maintenance tools that automate routine tasks, while making them aware of process failures and exceptions." said Christopher Steele, Director of Software Services, Abacus Group. "Abacus Group's FileDriver service provides managers with these benefits, thanks to proprietary artificial intelligence that provides transparency and automation even when things don't go as expected."