Clear2Pay, the international technology provider of next generation payment solutions for financial institutions announces today that Banco de Crédito e Inversiones' (BCI) payment hub has gone live based on Clear2Pay's Open Payment Framework.
The first phase, which focuses on domestic payments, has successfully delivered a unified payment experience for over 60,000 business customers.
Business customers to date have reacted positively to improved levels of service, improved cash management, more relevant payments data and a higher degree of self-service. In a second phase, OPF will be extended to unify all types of payments into a single, coherent, highly scalable and robust payment platform.
Eduardo Paulsen, Manager Electronic Banking & Cash Management at BCI recalls: "We chose Clear2Pay and their OPF technology because we needed a flexible and open, yet proven payment platform, which would be a key component in building value-add payments and treasury services to our vast base of business customers. The benefits of that choice have already become apparent after the first phase of migrating mass payments. Our operational and commercial staff benefits from improved payments and thus a greater ability to provide a better customer service level. It also offers our end users greater self-service capabilities through our BciEXPRESS Cash Management platform. Finally, we now experience the strategic advantage of being able to base our product innovation in one authentic payment platform instead of running heavy integration projects with our legacy systems."
Marcelo Barrios, VP Latin America at Clear2Pay states: "We are of course immensely pleased and proud to be part of the going live of the very first payment hub in Latin America, and even more so for the first phase already has delivered the bank the customer and operational benefits it was looking for: better services, payments innovation and an unprecedented level of agility. As such, we also applaud BCI for the way they turned technology into a better customer experience for their corporate client base."