Jack Henry & Associates, Inc. (JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division announced today that $577 million Christian Community Credit Union has selected Symitar Ease, the outsourced delivery model of the Episys core processing solution.
According to Marji Hughes, chief operating officer of California-based Christian Community Credit Union, "We had multiple goals for our new core system and based our Episys decision on the key points of competitive differentiation we identified during our evaluation. Episys is a proven system that is supporting a large, diverse, very satisfied user base. It has the functionality and flexibility we need to support our growth strategy and our members' need for competitive financial products and convenient access to those products. Episys' sophisticated commercial loan capabilities will automate the time-consuming, labor-intensive manual processes and inefficient workflow related to our church loans. Symitar's roadmap of development initiatives clearly proves its commitment to the system and provides us with the confidence that Episys can easily support our technology requirements for years to come. And Episys is backed by a company with a solid service culture, employees that genuinely care about our experience as a Symitar client, and a proven track record for seamless, well-managed conversions and implementations."
Ted Bilke, president of Symitar, said, "We welcome Christian Community Credit Union to our growing roster of credit unions that have chosen outsourced delivery of Episys. EASE enables credit unions to focus on their core competencies while Symitar performs their information and transaction processing, which generates an array of operational and financial benefits. EASE provides credit unions with access to Symitar's extensive infrastructure and sophisticated processing environment that would be virtually impossible for an individual credit union to establish and maintain on its own. EASE provides seamless, ongoing access to advancing technologies and to Symitar's industry, technology, security, and compliance experts. Outsourcing enables credit unions to eliminate the capital expenditures required for in-house installations and the need for a highly trained staff to manage and perform in-house processing and ongoing hardware and software maintenance. And EASE allows credit unions to leverage the same Episys functionality available with an in-house installation and enables them to quickly introduce new member- and market-driven products and services."
One hundred credit unions have now implemented Episys through Symitar's outsourced delivery model.