Bottomline Technologies (EPAY), a leading provider of cloud-based payment, invoice and digital banking solutions, today announced the newest release of Bottomline Mobile Banking, an innovative mobile app that fully integrates with the company's commercial banking and cash management solutions.
This release delivers additional capabilities and usability enhancements designed to create an extraordinary customer experience.
According to a new research paper published by Aite Group, and co-sponsored by Bottomline, "Why Banks Should Offer Mobile Banking to Small Businesses," banks are increasingly viewing a business mobile solution as a necessity. "Small businesses view mobile capabilities as a key decision making factor when selecting a new banking relationship," said Christine Barry, Analyst at Aite Group. "Our latest research shows that small businesses using mobile banking are generating significantly more revenue than those not on the mobile platform -- they hold more accounts, use more sophisticated capabilities in the online channel and are more likely to use multiple products from their bank. This is further evidence that implementing mobile banking for business creates additional opportunities for more profitable relationships."
Bottomline's mobile solution enables banks and credit unions to attract new business relationships as well as build brand value. While checking balances and transferring funds are the most commonly used functions in a business mobile banking app, Bottomline Mobile Banking facilitates more sophisticated capabilities such as payment approvals, alerts, business debit card management, personalization of the user experience and Picture Pay, which enables easy payment of invoices using the camera of a mobile device.
"Mobile business banking is an important opportunity for banks to drive additional business with their commercial customers," said Norm DeLuca, General Manager, Global Banking and Financial Services Group at Bottomline. "Providing a simple and intuitive user experience enables financial institutions to deliver immediate value to their business customers while impacting customer satisfaction and brand innovation."