Banco del Tesoro is extending its range of customer-friendly automated teller machine services. Venezuela's third biggest public bank will be installing 200 new CINEO ATMs from Wincor Nixdorf by July of this year, doubling the number of systems in its ATM network and supporting its growth strategy.
The order placed by Banco del Tesoro with Wincor Nixdorf also includes software to enhance security and manage the systems.
At many of the systems, the bank's customers will be able to do far more than simply withdraw cash. For instance, they will be able to use the multifunction systems to deposit cash and checks and process passbooks. They will also be able to use them to pay bills quickly and easily by scanning in all invoice information via a barcode reader and acknowledging the credit transfer with a tap on the touchscreen. Wincor Nixdorf will integrate the software for these services by the fall of this year.
The security of the systems and customer transactions is very important for the financial institution, so PC/E Terminal Security will be installed on all CINEO systems. This software protects self-service systems against unauthorized access as well as viruses, Trojans and spyware. For its IT service management, Banco del Tesoro is counting on ProView software, which also comes from Wincor Nixdorf. Using this software, the bank will be able to access all relevant system software at any time and initiate service processes as and when necessary.
"To grow and reach more customers, we are expanding our branch and self-service network. Wincor Nixdorf made us a compelling offer consisting of harmonized hardware and software that allows us to provide optimal customer service," said Nancy Rojas, Operational Bank Services General Manager of Banco del Tesoro.