Abri Credit Union expands relationship with Fiserv
27 February 2014 | 1493 views | 0
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Abri Credit Union, based in Romeoville, Ill., has extended and expanded its relationship with Fiserv.
Following a competitive selection process, Abri Credit Union selected XP2® from Fiserv for account processing along with value-added capabilities for mobile banking, person-to-person payments, online banking, bill pay, and product and service messaging. The $300 million credit union has more than 25,000 members and currently uses Fiserv solutions for electronic content management and financial management.
"Fiserv provides Abri Credit Union and many other organizations like it with the comprehensive technology solutions required by today's competitive market conditions. With the expansion of our long-standing relationship, Fiserv looks forward to helping Abri Credit Union continue to meet its strategic objectives."
"In comparison to other solutions we reviewed in the market, we were most impressed with the Fiserv investment in product development, service levels and timely product releases. We anticipate our expanded 20-year partnership will help Abri Credit Union outpace the competition," said Brian Cedergren, president and Chief Executive Officer, Abri Credit Union. "Building one-on-one relationships with our members - and helping them succeed financially - is what drives our success. Our selection of Fiserv products and services, including those for the digital channel, will help us continue to deliver the best experience possible for our members."
The selection of XP2, an advanced technology platform with established integration across a broad range of Fiserv solutions, will help Abri Credit Union cultivate member relationships, improve efficiencies and maximize cross-selling opportunities. The credit union will leverage the enhanced XP2 lending functionality, as well as the solution's customizable workflows, to gain efficiencies in its mortgage and small business lending processes. Cross-channel integration will enable members to get up-to-the-minute account information and help staff answer member questions with just a few key strokes.
Abri Creditit Union's selection of several self-service, customer-facing digital solutions will provide its members with 24/7 access to innovative financial services, including enhanced bill payment, online banking, payments and mobile banking. The credit union will implement Popmoney® from Fiserv to enable its members to send and receive person-to-person, or social, payments, while Mobiliti™ will introduce comprehensive mobile banking functions, including payment and deposit capabilities, to its members. Additionally, Abri Credit Union will implement Corillian Online® for online banking and CheckFree® RXP® for online bill pay.
"Abri Credit Union stands to benefit from advanced enterprise-wide technology and established integration offered by a broad range of innovative Fiserv products and services," said Mark Sievewright, president, Credit Union Solutions, Fiserv. "Fiserv provides Abri Credit Union and many other organizations like it with the comprehensive technology solutions required by today's competitive market conditions. With the expansion of our long-standing relationship, Fiserv looks forward to helping Abri Credit Union continue to meet its strategic objectives."
XP2 account processing platform from Fiserv features a Microsoft .NET architecture that is open at every tier and a member-centric design backed by an IBM® DB2 relational database. With scalable technology and established interfaces to a broad range of enterprise solutions, XP2 supports credit unions' growth and drives operational efficiency. XP2 is available via service bureau, in-house delivery or facilities management.
In addition to XP2 and solutions for the digital channel, Abri Credit Union will implement several value-add products and solutions, including Next Multi-Channel Marketing for targeted product and service marketing, Accel™ payments network, Enfact® Network Services for fraud detection, Converge® IT IVR for audio response, and solutions for debit and credit processing. The credit union will continue to utilize Wisdom™ for financial management and Nautilus® for electronic content management.