23 April 2017
Visit EBAday.com

Pindrop Security adds voice biometrics to phone fraud prevention kit

21 February 2014  |  1654 views  |  0 Source: Pindrop Security

Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced the availability of Pindrop Security's Fraud Detection System version 2.0, which adds voice biometrics to Pindrop's patent-pending Phoneprinting™ technology.

With today's announcement, Pindrop Security becomes the only vendor with technology available on the market that can confirm the identity, location, and type of device used for calls into a particular institution or call center.

Phone fraudsters are increasingly using social engineering tactics, leveraging publicly available information to manipulate and trick call center representatives and customer service agents who verify callers with traditional solutions into believing that they are someone else.

Pindrop Security's FDS 2.0 integrates voice biometrics, which allows the matching of voice signatures to identify a caller, with phoneprinting, which analyzes the entire audio spectrum of a call to identify indicators of attack, including Caller ID spoofing, risky callers and call origin locations, suspicious call characteristics and callers with poor reputations. The integration enables organizations to more quickly identify and re-route fraudulent phone calls to their appropriate anti-fraud teams, reducing the likelihood of a call center employee granting a fraudster access to an individual's financial account.

"With attackers increasingly unable to crack the robust cyber defenses at most institutions, more and more are moving to the phone channel to gain access to financial accounts," said Vijay Balasubramaniyan, co-founder and CEO, Pindrop Security. "The integration of voice biometrics into the Pindrop solution is a crucial layer of defense that will help ensure that financial institutions and call centers can trust that the person who calls is who they say they are."

"The best security is always layered security, and this principle holds true when securing the telephony channel," wrote Avivah Litan, Vice President and Distinguished Analyst for Gartner. "Using voice biometrics combined with phone printing provides the strongest method for authenticating callers and detecting fraudsters, but using each technology on its own also has many proven benefits."(1)

Pindrop Security's Fraud Detection System version 2.0 is generally available.

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
Visit capgemini.comvisit dh.com

Top topics

Most viewed Most shared
BBVA runs live funds transfers over RippleBBVA runs live funds transfers over Ripple
9287 views comments | 27 tweets | 16 linkedin
hands typing furiouslyDoes the Buck Stop with GameStop?
8917 views 0 | 3 tweets | 14 linkedin
Western Union and MoneyGram unveil Facebook Messenger bots; Mastercard and Amex pile inWestern Union and MoneyGram unveil Faceboo...
8192 views comments | 16 tweets | 17 linkedin
Alipay and WeChat near $3 trillion payments milestoneAlipay and WeChat near $3 trillion payment...
8087 views comments | 35 tweets | 37 linkedin
Dutch banks back all-in-one mobile payments tech from INGDutch banks back all-in-one mobile payment...
6891 views comments | 17 tweets | 20 linkedin

Featured job

to 120K base, £300K ote, stock options
London, UK

Find your next job