28 May 2017
register for the webinar

Pindrop Security adds voice biometrics to phone fraud prevention kit

21 February 2014  |  1678 views  |  0 Source: Pindrop Security

Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced the availability of Pindrop Security's Fraud Detection System version 2.0, which adds voice biometrics to Pindrop's patent-pending Phoneprinting™ technology.

With today's announcement, Pindrop Security becomes the only vendor with technology available on the market that can confirm the identity, location, and type of device used for calls into a particular institution or call center.

Phone fraudsters are increasingly using social engineering tactics, leveraging publicly available information to manipulate and trick call center representatives and customer service agents who verify callers with traditional solutions into believing that they are someone else.

Pindrop Security's FDS 2.0 integrates voice biometrics, which allows the matching of voice signatures to identify a caller, with phoneprinting, which analyzes the entire audio spectrum of a call to identify indicators of attack, including Caller ID spoofing, risky callers and call origin locations, suspicious call characteristics and callers with poor reputations. The integration enables organizations to more quickly identify and re-route fraudulent phone calls to their appropriate anti-fraud teams, reducing the likelihood of a call center employee granting a fraudster access to an individual's financial account.

"With attackers increasingly unable to crack the robust cyber defenses at most institutions, more and more are moving to the phone channel to gain access to financial accounts," said Vijay Balasubramaniyan, co-founder and CEO, Pindrop Security. "The integration of voice biometrics into the Pindrop solution is a crucial layer of defense that will help ensure that financial institutions and call centers can trust that the person who calls is who they say they are."

"The best security is always layered security, and this principle holds true when securing the telephony channel," wrote Avivah Litan, Vice President and Distinguished Analyst for Gartner. "Using voice biometrics combined with phone printing provides the strongest method for authenticating callers and detecting fraudsters, but using each technology on its own also has many proven benefits."(1)

Pindrop Security's Fraud Detection System version 2.0 is generally available.

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
visit www.ebaday.comvisit dh.comvisit www.response.ncr.com

Top topics

Most viewed Most shared
BBVA launches Open API marketplaceBBVA launches Open API marketplace
14018 views comments | 53 tweets | 81 linkedin
Bank/fintech collaboration can take transaction banking to new heightsBank/fintech collaboration can take transa...
8006 views comments | 12 tweets | 24 linkedin
R3 raises $107mR3 raises $107m
7477 views comments | 16 tweets | 16 linkedin
TransferWise launches multi-currency business bank accountsTransferWise launches multi-currency busin...
7283 views comments | 12 tweets | 21 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job