According to Donald Varner, CEO of New Cumberland Federal Credit Union, "We simply out-grew our long-time core system and began a search for a new more progressive, growth-enabling technology platform. Our entire management team participated in the evaluation of core systems and both in-house and outsourced operating environments. We focused on finding a feature-rich, reliable core system; a contemporary eServices solution for home and mobile banking; superior and consistent customer service; and a solid, reputable, financially stable company. After detailed system demonstrations, multiple existing customer site visits, and numerous existing customer reference calls the entire management team unanimously elected to partner with Symitar and install Episys in-house. Episys is the flexible, highly scalable solution that will seamlessly support our growth and we are extremely comfortable and confident about doing business with Symitar."

Ted Bilke, president of Symitar, said, "The team of professionals driving New Cumberland Federal Credit Union clearly understand the role that technology plays in their ability to optimize their business strategy. With Episys as its technology platform, this credit union will be strategically positioned with the functional capabilities and ongoing support to capitalize on sound business opportunities and emerging industry trends. Episys will also enable this credit union to proactively respond to dynamic member and market demands, to resolve operational issues and inefficiencies, and improve speed-to-market with competitive financial products and services. We respect the time and effort this credit union invested in its evaluation process and look forward to a long and successful technology partnership."