24 January 2017
visit http://www.wolterskluwerfs.com

Needham Bank offers single-click access to branch appointments

15 January 2014  |  866 views  |  0 Source: TimeTrade

Needham Bank, the evolution of community banking , has reinforced its commitment to community and customer convenience by rolling out TimeTrade's Responsive Customer Engagement platform-the latest in banking technology-to offer customers a whole new level of service.

Needham Bank customers now have single-click access to personalized appointments with product and service experts, right from the bank's website. By clicking the 'Schedule a Call' button on any product page, customers can choose a specific time, branch, and representative to get the answers and help they need, faster and easier than ever before.

"We've spent more than 100 years building an organization dedicated to serving our customers, and the community," said Eric Morse, Needham Bank's First Vice President of Marketing and Retail Sales. "We're very excited to be giving our customers access to the same innovative technology used by some of the "big banks" - but at a much more personal level at their local community bank."

Since opening its doors, Needham Bank - which serves Needham, Dedham, Medfield, Westwood, Wellesley, Dover and Sherborn, has recognized local banking as an integral part of long-term community growth. It's committed to understanding and meeting customer needs - which include more personalized customer experiences, cutting edge banking technology, and faster customer service.

"We look for every opportunity to make banking as convenient as possible for our customers," said Morse. "This is a service we're certain our customers will value."

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
Visit contisgroup.comVisit capgemini.comvisit wavestone.co.uk

Top topics

Most viewed Most shared
US fintech firms join forces to push data sharing via APIsUS fintech firms join forces to push data...
10275 views comments | 60 tweets | 53 linkedin
HSBC forms tech advisory boardHSBC forms tech advisory board
7016 views comments | 22 tweets | 23 linkedin
New York regulator blasts OCC over bank charter plan for fintech firmsNew York regulator blasts OCC over bank ch...
6181 views comments | 21 tweets | 15 linkedin
hands typing furiouslyBlockchain: Securities market infrastructu...
6180 views 0 | 3 tweets | 3 linkedin
China's Ant Financial goes global in bid for two billion users in 10 yearsChina's Ant Financial goes global in bid f...
5631 views comments | 22 tweets | 12 linkedin

Featured job

Competitive base, 30% bonus, benefits
Charlotte, NC (USA)

Find your next job