South Africa's Capitec chooses Diebold cash recycling ATMs
15 November 2012 | 1657 views | 0
Capitec Bank is deploying Diebold, Incorporated (DBD) automated teller machines (ATMs) to deliver advanced functionality, enhanced security and convenience to its consumers.
The agreement includes Opteva® 328 ATMs which feature cash recycling technology, allowing users to perform advanced transactions using notes, coins and checks, as well as perform all standard ATM functions in a single machine.
Diebold's cash recycling ATMs automate note and coin validation, improving transaction flow and security. Migrating transactions from the teller line to the self-service channel makes money management more convenient for the user, while also allowing Capitec's tellers to focus their time on providing value-added services to consumers.
"Our clients will benefit from Diebold's cash recycling ATMs by having the ability to make advanced transactions, such as coin deposits," said Riaan Stassen, chief executive officer, Capitec Bank. "This provides our clients with more control over their money and added convenience since these transactions can be performed at the self-service channel."
In addition, the new cash recycling ATMs will soon be equipped with fingerprint recognition technology using a tiered biometric security approach, which helps mitigate card skimming. Clients will have the choice to perform transactions using either fingerprint verification or their bank card, both transactions requiring dual authentication.
"Capitec Bank has been a valued customer for more than a decade, and we are excited it is the first bank in South Africa to deploy ATMs featuring advanced transaction functionality and fingerprint recognition technology in a single machine," said Dave Wetzel, vice president and managing director, Diebold Europe, Middle East and Africa. "Diebold's Opteva ATMs will allow Capitec Bank to improve their branch efficiencies, while offering convenience, security and better outcomes for end users."