25 June 2017
download the report now

TeleWare updates mobile call recording service

16 October 2012  |  1871 views  |  0 Source: TeleWare

TeleWare, the leading provider of communications solutions for the mobile business, today announced an enhancement to its mobile call recording service that provides in-the-cloud call recording of all calls to or from mobile phones.

In response to customer feedback, the service has been enhanced so that system administrators have the ability to select recordings to be stored indefinitely.

"FSA regulations dictate that call recordings and SMS messages should be held for 185 days and this is included as standard in all our mobile compliance products, explained Daniel Hensby, Product Manager for the TeleWare Mobile products. "There may be situations where our customers need to store specific recordings for longer than this obligatory time period, however. This new feature means that, by selecting one or more call recordings and then the new Litigation Hold button, the selected recordings are held automatically beyond the initial 185 days. This approach makes it very simple for system administrators to decide to extend their storage," added Hensby.

Additional storage charges will apply as per the TeleWare Mobile Price List. 

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
visit wavestone-advisors.co.ukdownload the report nowvisit www.events.sap.com

Top topics

Most viewed Most shared
Live: EBAday 2017, day twoLive: EBAday 2017, day two
9893 views comments | 4 tweets | 5 linkedin
Worldpay pilots app-only mPOS for small retailersWorldpay pilots app-only mPOS for small re...
9354 views comments | 20 tweets | 27 linkedin
Live: EBAday 2017, day oneLive: EBAday 2017, day one
9028 views comments | 3 tweets | 4 linkedin
UK banks will need to change one million sort codes under ring-fencing rulesUK banks will need to change one million s...
8416 views comments | 8 tweets | 25 linkedin
What Banks and their customers can expect for the futureWhat Banks and their customers can expect...
7587 views comments | 7 tweets | 10 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job