Online Resources Corporation (ORCC), a leading provider of financial technology services, today announced that Scient Federal Credit Union (formerly Ledge Light Federal Credit Union) successfully implemented ORCC's Architect TM digital banking solution and bill payment services to enhance its offerings to its 11,000 members nationwide.
Scient (currently $200 million in assets) is the ninth largest credit union in Connecticut and has been delivering financial services customized for the life science industry for over 40 years. Scient selected ORCC's Architect solution to provide not only a highly intuitive, personalized user experience, but one that also adapts to user behavior and preferences.
Architect's advanced functionality for services such as online account opening, personal financial management, one-to-one marketing, and social media integration will provide its member base a superior digital banking experience within a single, extensible platform. In addition, Scient will have full control in adding or developing new features as trends or needs emerge and user adoption increases.
"As an institution that has built its reputation by providing customized financial services for the pharmaceutical industry for more than 40 years, our dedication is, and has always been, to serve the needs of our members," said Bruce Fafard of Scient Federal Credit Union. "Architect's flexibility helps us continue that mission by providing the strong, individualized level of service our existing members have come to rely on, while accelerating the development of our digital banking services."
ORCC's Architect solution integrates seamlessly with its banking bill payment solution, where it has been serving community banks and credit unions as an industry leader for more than 15 years. ORCC has connections to core processors and ATM networks that provide real-time access to more than 90 percent of checking accounts in the United States and to the 9,000+ domestic biller endpoints within ORCC's Biller Endpoint Network.
"Scient Federal Credit Union is known for serving the needs of its growing member base with excellence," said Eric Labiak, ORCC's chief sales officer. "Adding to an already highly-personalized experience, ORCC's Architect and bill payment services will ensure that Scient continues to provide exceptional service. We're extremely pleased to partner with them to support their growth and ensure competitiveness."
ORCC's digital banking and bill payment services enable higher electronic rates, faster payment speed, and a consistent payment process for its clients and their end users.