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Red Box Recorders signs Bank of China

27 July 2012  |  1963 views  |  0 Source: Red Box Recorders

Bank of China has appointed Red Box Recorders to provide advanced voice recording solutions at two offices in Hong Kong and Singapore.

Under the agreement, Red Box will develop and implement the systems to ensure the bank meets all regulatory compliance for the recording of transaction related fixed line communications undertaken by its team of traders at each location.

The Red Box solution will replace a legacy system at the BOC Tower in Admiralty, Hong Kong, which no longer met the Bank of China's requirements. The 100-channel recorder will operate alongside an Avaya analogue system covering the office's central trading operation. Meanwhile, a 40-channel recorder will integrate with a Cisco IP telephony infrastructure and BT ITS trading platform across the investment trading floor at the Battery Road site in the Boat Quay District of Singapore.

Lee Jones, COO of Red Box said: "Our partnership approach means our customers can have total confidence that we will develop and support their voice recording systems now and in the future. This is why we are teaming up with an increasing number of leading financial services organisations, such as Bank of China, to provide effective, easy to use and reliable recording solutions." 

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