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Gabe McGloin

Transactions, Disputes & the Power of Automation

Everyone wants the transaction to happen Online payments are evolving toward ensuring every card-not-present (CNP) transaction is a dependable, secure, and seamless experience for the customer. And ri...

28 Jul 2021
Payments strategies 2015-2020-2030
Gabe McGloin

Reduce Customer Disputes with Data Transparency

The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers...

22 Jul 2021
The Payments Business
Gabe McGloin

Dispute Management Mindset: Changing the disputes game

Merchants and sellers have considered disputes as part of doing business ever since chargebacks first came into being. Chargebacks, however, are no small inconvenience, and they can cost businesses an...

01 Apr 2021
Gabe McGloin

A little automation makes the chargeback world go round easier

So much of life is routine. On most days, many of us wake up at a set time to go to a job; we work a planned schedule; we commute a predetermined route both ways. On top of that, we program our mornin...

22 Jan 2021
Gabe McGloin

2021 predictions: a little less fraud and a little more innovation, please!

2020 has been an unprecedented and testing year for many businesses, consumers, and governments alike. However, these tests have stimulated innovation and accelerated the pace of change, advancing dig...

11 Jan 2021