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Joris Lochy

Neobanks should find their niche to improve their profitability

The last 5 years dozens of so-called neo- or challenger banks (according to Exton Consulting 256 neobanks are in circulation today) have disrupted the banking landscape, by offering a fully digitized ...

30 Dec 2020
Fintech
Joris Lochy

Group Gift - A precious tradition being digitized

Due to the Covid crisis and the resulting increase of working from home (which will likely persist long after the crisis), the precious tradition (wide-spread in many companies) of collecting money fo...

14 Dec 2020
Payments strategies 2015-2020-2030
Joris Lochy

Financial Optimization - Core business of a bank?

You could argue that the main role of a bank is to increase the buying power of its customers, i.e. support their customers in increasing their assets. This can be through credits or investments. Both...

08 Dec 2020
Personal Finance
Joris Lochy

Peer-to-peer payments - A crucial component towards a cashless society

The Corona crisis has led to an exponential decrease in the usage of cash, due to the associated hygienic problems and the enormous rise of eCommerce. While in commercial transactions cash is disappea...

01 Dec 2020
The Payments Business
Joris Lochy

Getting licensed - A business in itself

With regulators worldwide becoming more and more demanding and processes to get licensed becoming more and more costly and complex, obtaining a license from a regulatory authority has become a full bu...

23 Nov 2020
Banking Regulations
Joris Lochy

Ecosystems - The key to success for all future financial services companies

While the word "Ecosystem" was almost unused in the financial services world a few years ago, today it is on the top of the agenda of every bank and insurance company. As always, with such a...

16 Nov 2020
Embedded Finance
Joris Lochy

Deals as a competitive differentiator in the financial sector

In my blog "Customer acquisition cost: probably the most valuable metric for Fintechs" (https://bankloch.blogspot.com/2020/06/customer-acquisition-cost-probably-most.html) I described how a...

09 Nov 2020
Fintech innovation and startups
Joris Lochy

Succession management - Empathy and excellent service are imperative

Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional...

02 Nov 2020
Digital Banking Trends
Joris Lochy

The boundary between Data and Code is blurring

In the corporate world, the usage of Excel files is still enormous. Many business tools are still running in Excel, often extended with VBA macros and applications. As an Excel fan myself, I can relat...

19 Oct 2020
Data Management and Governance
Joris Lochy

How too much compliance might actually increase the risk of financial service companies?

Following the financial crisis, bank control authorities (like the FCA in the UK or the FSMA in Belgium) and compliance departments within banks have grown exponentially. As a result, regulatory costs...

13 Oct 2020
Banking Regulations
Joris Lochy

AI in Financial Services - A buzzword that is here to stay!

In a few of my most recent blogs I tried to demystify some of the buzzwords (like blockchain, Low- and No-Code platforms, RPA…​), which are commonly used in the financial services industry. These buzz...

26 Sep 2020
Artificial Intelligence and Financial Services
Joris Lochy

Payment contact management - Room for innovation

Executing payments has evolved considerably over the last years. While 25 years ago most payments were done by filling in a paper form, today almost all payments are initiated digitally via a web or m...

13 Sep 2020
The Payments Business

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