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Chargebacks have existed since the early days of distance selling – the predecessor of e-commerce. Mail-in catalogues and Avon ladies were some of the earliest ways consumers could purchase products a...
To be competitive, online businesses must provide an excellent frontend customer experience, with intuitive shoppability for locating items, colours, sizes – whatever the customer needs to make their ...
The experience of lockdown has turned many consumers into a captive but willing audience for streaming entertainment and subscription services. Stuck at home with children or friends and relatives to ...
Brands have been encouraging consumers to move their shopping online for years. As a result of the COVID-19 pandemic, this has happened all at once. Even as lockdowns ease around the world, many store...