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It’s a fact that when it comes to banking and payments, customers have high expectations of reliability, efficiency and dependability. This has not changed over the decades. What makes it more challen...
Payments hubs have been a talking point for a number of years now. Once envisioned as the 'silver bullet' for payment system consolidation, the reality has become somewhat different. I've talked to ...
It’s hard to believe that Sibos is upon us again. It doesn’t seem like almost a year since we were all in Amsterdam. (Although they do say that times goes faster as you get older, so maybe that’s to b...
All banks benefit from improvements to the payment market’s efficiency. This is where experienced software professionals can help the payments community achieve more in less time, particularly in comp...
The need to develop new customer propositions has become more important recently because of the new market entrants that many claim are eroding the traditional bank’s business in the payments space. I...
A broad range of activities - and not just cost cutting - must be adopted if a financial institution's market share is to be maintained and managed, and are imperative if market share is to grow. Cons...
An ongoing squeeze on budgets, combined with unprecedented levels of external scrutiny of both operations and performance, has created a situation in which improving the cost base has become paramount...
With EBAday starting tomorrow in Madrid, I can't help thinking that one of the main topics of discuss will be around innovation. Whether it is bringing new products to market or offering existing serv...
As the IPS conference in London drew to a close yesterday one theme was coming through loud and clear: there are plenty of new payments methods emerging into the mainstream, such as mobile, and lots o...
I blogged earlier this week about the importance of payments and banks adding value for their corporate customers, which is being highlighted at IPS. Electronic payment volumes are still increasing an...
The provision of payments is a fundamental function of banking, practically as old as money itself. But since the introduction of cheques more than 350 years ago, the payments landscape has been evolv...
As we prepare for the IPS event in London, I am looking forward to the presentations and conference sessions, of course, but I think I am looking forward to the one-to-one discussions on the stand eve...