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The presenters and panellists on day three of EFMA will surely have felt the pressure to deliver after the fantastic first two days of the conference, and I must say that the sessions I attended lived...
Well the confidence and optimism from Wednesday was still evident at the end of yesterday. Last year people had ideas, this year they are actually doing something about them and actively looking for
The EFMA conference is a regular event in my calendar, and as I travelled there on Tuesday the omens were looking good. I bought my breakfast at the airport with contactless Visa Paywave and the sun w...
According to the Bank of England there is over £52 billion in cash circulating in the UK economy today. That's enough to buy 232,000 homes all over the country or the Lloyds Banking Group, at today's ...
Brett King’s Bank 2.0 comment on customer innovation (Is Customer Experience innovation too hard for UK banks?),raises some important questions about how retail banks see their customers through the ...
The debate and controversy around interchange fees seems to have existed almost as long as card payments themselves, and these latest concerns from the British Retail Consortium (BRC) reflect a global...
Tesco is marking the occasion of the 15th anniversary of its loyalty Clubcard by offering £120million worth of money off vouchers and an iPhone application that turns the phone into an electronic Club...
In the last week or so we have seen announcements from PKO Bank Polski and Intesa Sanpaolo about their plans to roll out contactless to their customers, with PKO Polski reporting that 6 million cards ...