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Open banking is becoming more widespread. The UK’s OBIE (Open Banking Implementation Entity) reported that the number of open banking users doubled from January to September 2020. With the EU looking...
The effects of climate change and the environmental crises we are moving towards seem to be making the news more than ever before. The actions of activists like Greta Thunberg, amongst others, have su...
The advent of cryptocurrencies and decentralized finance (DeFi) has been a boon to financial inclusion. These new technologies provide financial service access to people who could not avail of the ser...
Why Commercial Lending Must be Digital and Real-Time When the Internet age arrived, banks became known for using leading-edge technology to solve complex business challenges. In the decades since, the...
The effects of fraud are not merely financial. As with other crimes against the person, victims suffer deep emotional distress – people have been known to commit suicide. The victim-blaming approach ...
Regardless of your beliefs on the extent of climate change and global warming, we can safely assume all of us want a healthier and cleaner planet to live in. For some reading this, it can be difficul
There is this pandemic which has changed several equations. No doubt there is a need to be more and more digital to ensure resiliency. While this started long back in retail banking and is also now re...
As the dust settles, a strong digital appetite is emerging amongst US financial institutions who are increasing focus and spend on digital capabilities, customer onboarding, and product origination. ...
Fintech is currently one of the major growth areas for call centers in the Philippines. The model of many fintech operators is lean; the focus is on the technology and offering their customers finess
Remaining competitive in payments is the key to future relevance and profitability for incumbent banks. But with incumbents now competing on multiple fronts against various players, how can they stay ...
EPI – 10 Critical Success Factors and Key Enablers Ever since Europe lost EuroPay in the late 1990s, payments stakeholders have been dismayed at the steady decline in their domestic debit card scheme...
Much has been written about the impacts of COVID19 on cash displacement and consumers rapid migration to contactless card payments. Some commentators have raised the fear of unbanked cash disenfranch...