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Finblog's been out of action for the past ten days after suffering a traumatic amputation of the middle finger at the hands of a faulty lawnmower. I'll spare you the gory details, suffice to say the m...
Financial Insights has issued a briefing note on the social networking phenomenon and the opportunities and threats posed to financial institutions. The study seeks to provide a framework that define...
Australia's central bank has stepped into the debate over eBay's proposals to make the use of PayPal mandatory for buyers and sellers on the online aution site. In a submission to the country's compet...
A broker writes: "Behind the headline-grabbing stories of rogue traders losing billions, the more mundane, day-to-day world of high finance is as wild and unregulated today as it ever has been. B...
The descent into administration of UK business intelligence vendor Granville Associates reawakens the spectre of insolvency for smaller software companies in the fintech space. For the best part of t...
Is it just me, or is the offshore call centre a sinister new ploy by Big Business to frustrate awkward customers? I’ve got no empirical data to back up this wild assumption, but it seems that every t...
In his ever-informative BankerVision blog, Lloyds TSB's James Gardner reports back from the latest TTI Vanguard meeting on technology trends in Canada. He was particularly struck by a presentation t...
More than 300 consumers who are active Internet users participated in a survey conducted by the Society for New Communciations Research, focusing on how customer care influences brand reputation given...
Withdrawing funds from a Barclays cash machine today I noted that the UK banking group has added a trademark to its ‘hole in the wall’ branding. Barclays Bank first dispensed with the ATM acronym for ...
Nice to see that plain old Tom Glocer has been upgraded to the more commanding Thomas H Glocer in his new role as chief of Thomson Reuters.
Don Callahan, Citigroup's chief administrative officer, has taken strong exception to a news item in the Financial Times which reported that the universal bank had sought advice from Hewlett-Packard a...
Who says crime doesn't pay? Jerome Kerviel, the rogue trader allegedly responsible for $7.3 billion losses at SocGen, has got a new job - as a computer consultant. Kerviel is working for LCA computer...