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This urge for City types to bare all in public is getting out of hand. No doubt inspired by the shameless exploits of the Team Bearing Bank tube video strippers, four brash young things from Winterflo...
The days of broadcast media training for bank call centre operatives may not be far off. The UK's first direct in November announced plans to offer video access to customer representatives over the...
The latest upgrade to the Skype internet telephony system is now available for download in beta format. Significant new features include the ability to incorporate a video snapshot and to send and rec...
Private equity has grown fat on critiquing the operation of public companies. The Blackstone IPO offers a rare opportunity to turn the tables. As part of its filing with the SEC, Blackstone issued a...
Where's the smart money going on the likely outcome of the ongoing tug-of-war for the Chicago Board of Trade (Cbot)? Dublin-based person-to-person trading mart Intrade has listed 4 new markets on the...
After unsuccessfully dabbling with the mobile channel at the turn of the decade, US banks now appear ready to make a serious play for real-estate space on the consumer cell phone. Bank of America, w...
Here’s a story straight out of the steam age of information security. UK high street bank Halifax has been forced to apologise to 13,000 mortgage customers after losing a computer print out containing...
I blogged Monday about a curious report in the Sunday Times that identified the UK’s Link ATM network as the frontrunner to buy Lloyds TSB Registrars, the share registration arm of the UK bank. Llo...
James Gardner, director for retail banking in the global financial services group at Getronics is to take up a new position as head of innovation and research in group IT at the UK's LloydsTSB. "...
For merchants and consumers alike, speed of throughput at the check-out remains the primary incentive for uptake of a new payments format. This is why SMS-based mobile phone payment programmes such a...
Offensive stereotyping, routine mis-selling, lying to customers. All in a day’s work for Barclays Bank staff, according to an undercover investigation by the BBC’s Whistleblower programme. The serious...
That was the question asked by Andrew Martin at The New Marketing blog site. He'd noticed that postings to Tom Glocer's blog seemed to be made by two individuals. The first is Tom Glocer who has po...