145 Results
Brett King CEO & Founder at Moven
We're experiencing a massive shift in consumer behavior right now with the explosion of Facebook, Twitter, YouTube, and other community collaboration and social media platforms. A world where Facebook has 800 million inhabitants and a President who is a college dropout (albeit Harvard). We're seeing the global domination of mobile across the entir...
07 December 2011 /security Innovation in Financial Services
Bankers often talk about the 'trust' consumers have in banking as a defining characteristic of why customers give banks their money instead of simply keeping it under a mattress. Some bankers might have difficulty understanding why customers of today seem perfectly happy to give money to the likes of PayPal, M-PESA, Lending Club or Zopa. The fact ...
23 November 2011 /regulation /retail Innovation in Financial Services
Without thinking consciously about it, over time core behaviors change producing different instinctive reactions. When a phone rings today, we go to our pocket or purse, not running to a device on a desk or on the wall. When we are interacting with a mobile phone that is not our own or an ATM machine, we'll instinctively touch the screen to naviga...
18 November 2011 /retail Innovation in Financial Services
There's generally a very poor understanding of the dynamics of the role of the website in retail financial services interactions today. There is an acceptance that 'some' customers use the web, when deciding on a new financial services relationship, but not of the critical nature of the web in that choice. Let me explain how things are different f...
09 November 2011 Online Banking
Recently I've been discussing with bankers, economists, strategists and futurists the future of the banking industry. At a time when we've got the likes of the"Occupation of Wall St" (#OWS) through to discussions in various camps about the very survival of banking as we know it, a question you might ask is how did we get here so quickly?...
19 October 2011 /retail Innovation in Financial Services
Steve Jobs, Apple co-founder and former CEO, has died at the age of 56. Apple has posted this statement on its website: Apple has lost a visionary and creative genius, and the world has lost an amazing human being. Those of us who have been fortunate enough to know and work with Steve have lost a dear friend and an inspiring mentor. Steve leaves be...
06 October 2011 Innovation in Financial Services
Last year I commented at SIBOS that there was finally the realization that things weren't returning to normal - a new normal was emerging. This was a common theme emerging from the myriad of discussions and debates over how the industry would emerge from the wreckage of the Global Financial Crisis. In their typical prophetical style, the Innotribe ...
09 September 2011 /payments /retail Innovation in Financial Services
The announcement that the Canadian carrier Rogers Telecom has applied for a banking license should hardly come as a shock to the retail banking fraternity. There is already a plethera of mobile carriers fully engaged in mobile payments right now, from Safaricom in Kenya, Orange (with Barclays) in the UK, the ISIS collaboration in the US, LG Telec...
08 September 2011 /payments Innovation in Financial Services
Although it is a long-time off yet, we can now envisage a time when most of the developed world, and indeed most of the developing world will no longer deal in hard currency. There are a number of drivers for this: 1. Impact of mobile payments 2. Tighter money laundering requirements, and 3. Cost of physical handling versus electronic transactions ...
02 September 2011 /payments /regulation Innovation in Financial Services
As the news of Steve Jobs' resignation rocks the world today, it's almost like we're reading his obituary rather than the news that a Fortune 50 CEO has moved on. The impact of Steve's resignation will be felt hard on Apple's share price no doubt, and even potentially hit the very fragile US market at a time of uncertainty. Although Apple's leader...
25 August 2011 /payments Innovation in Financial Services
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.