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Paul Penrose

Visa's Big Whopper promotion

Visa has partnered with Burger King to promote the use of plastic cards instead of cash in the fast food sector. Over the next three months Burger King customers paying for meals with Visa will qualif...

21 Jun 2007
Whatever...
Paul Penrose

The carbon currency card

"Imagine a country where carbon becomes a new currency. We carry bank cards that store both pounds and carbon points. When we buy electricity, gas and fuel, we use our carbon points, as well as p...

21 Jun 2007
Futuristic Banking
Paul Penrose

Blink, and you've missed it

Mind-boggling stat of the day. 10 Milliseconds: trade execution times on the London Stock Exchange's new TradElect platform. 100-150 milliseconds: the amount of time taken to blink the human eye.

18 Jun 2007
Whatever...
Paul Penrose

HSBC values customer feedback

Are people more likely to switch banks to get a better deal, or because of poor customer service? That was the question asked by a YouGov survey for moneysupermarket.com back in October last year. Ov...

18 Jun 2007
Trends in Financial Services
Paul Penrose

There's no such thing as a free insurance quote

Direct Line, the insurance subsidiary of Royal Bank of Scotland, has launched a biting attack on the independence and accuracy of online price comparison services. In a new TV advertising campaign it ...

13 Jun 2007
Paul Penrose

Chip Mahan's new pet project

Chip Mahan, who stepped down from the post of CEO and chairman of Internet banking vendor S1 in October last year, is setting up a new specialist lending business in Wilmington, North Carolina. Live O...

13 Jun 2007
Where are they now?
Paul Penrose

When in Rome...

On a mission to get the non-bank perspective on Europe’s progress towards a Single Euro Payments Area I sat in on a couple of fringe conferences sessions at the EBAday show in Rome. Technology vendors...

05 Jun 2007
EBAday
Paul Penrose

A funny thing happened on the way to the Forum

Blogging from Rome at the annual EBAday conference, a European payments forum organised by Finextra and the Euro Banking Association. Delegates attending the show are looking for guidance and insight...

04 Jun 2007
EBAday
Paul Penrose

Pimp my plantpot

How to make friends and influence people: The UK’s Co-operative Bank is promising to donate 20 pence to a children’s charity in return for people who join the bank’s list of friends at its new MySpace...

31 May 2007
Trends in Financial Services
Paul Penrose

Wells' Web makeover woos punters and analysts

A recent redesign of the Wells Fargo homepage led to a 50% uplift in online applications, more use of key functions such as the account log-in and branch and ATM location tools, and a significant fal...

25 May 2007
Paul Penrose

Who launched the UK's first Internet bank?

Some confusion in the Finextra editorial office this past few days after we received conflicting press releases from Nationwide and the Royal Bank of Scotland both claiming to have launched the UK's f...

23 May 2007
Paul Penrose

We're not in Kansas anymore

A tornado whips through your town and flattens every building in sight – including the local bank. What’s your disaster recovery plan? This was the situation facing 83-year old Greensburg State Bank i...

18 May 2007

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