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Freddie McMahon

Chatbots as an enabler for Knowledge Process Re-Modelling

The Problem Process Modelling is pervasive. At the lowest level process, there is often tasks that require the knowledge worker to access Complex Knowledge in the form of documents covering regulatory...

09 Mar 2018
Fintech
Freddie McMahon

The emergence of chatbot reality as the hyped perception starts to fade

Some interesting research from multiple sources are providing lead indicators into why the future of organisations will become a blend of human and chatbot workers. More and more people are using chat...

02 Mar 2018
Digital Banking Trends
Freddie McMahon

Complex Knowledge two more examples to why it matters

In the UK, there were two public disclosures within a 24-hour period, which provided more examples that Complex Knowledge in a documented form is no longer fit and is the causality of deeply rooted sy...

23 Feb 2018
Fintech innovation and startups
Freddie McMahon

Conduct Risk is now an epidemic and is appearing in far too many places. It is time to deal with it.

In its simplest form, conduct risk is when an organisation’s stakeholder’s behaviour leads to unwanted behaviour or crimes, either detected or not, and detrimentally damages an organisation’s or secto...

18 Feb 2018
Banking Regulations
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 5 FINAL

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

26 Jan 2018
Innovation in Financial Services
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 4

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

13 Jan 2018
Innovation in Financial Services
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 3

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

05 Jan 2018
Finance 2.0

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