1375 Results from 2022
Eduardo Castro Head of Identity and Fraud at Experian
It has been another busy year for fraudsters. With consumers seemingly targeted by an ever-increasing range of tricks and scams designed to part them from their money or personal information, the risk has never been greater. New insights from Experian show that identity theft has risen by more than a fifth (21%) over the course of 2022. The trend b...
29 November 2022 /security /identity
Michael Boukadakis CEO at ENACOMM
If the past three years have shown us anything, it’s that consumers have adapted to self-serve. More self-reliant than ever before, they’ve learned to meet their own needs with CX tools and services that businesses have provided to eliminate in-person interactions and accommodate social distance, both required and desired. These changes in custome...
29 November 2022 /retail /cloud Artificial Intelligence and Financial Services
Rowan Brewer CEO at Paymentology
Financial Institutions (FIs) have found themselves in the spotlight once again as inflation continues to rise and many global economies are on the brink of recession. Central banks are doing what they can to tackle inflation through interest rate rises, but it's retail banks and fintech service providers that are on the front line of this cost-of-...
29 November 2022 /payments /inclusion Payments strategies 2015-2020-2030
Zandra Moore Chief Executive Officer at Panintelligence
In the fight to remain competitive, Business Intelligence (BI) is crucial for fintechs. Why? To name just a handful of examples; the actionable insight derived from BI analysis enables fintechs to better understand customers’ needs, detect suspicious activity (including cybersecurity issues), identify ways to increase margins, and supports more pe...
29 November 2022 /cloud Analytics in Banking
Pallava Nagulakonda Technology Head at Tata Consultancy Services
Buy Now, Pay Later (BNPL) is a type of unsecured short-term financing that allows consumers to make big-ticket purchases and pay for them in installments, often interest-free. This form of consumer financing has been growing rapidly in the last few years and is projected to keep growing for a long time to come. Temporal Discounting, the human te...
29 November 2022 /payments /inclusion BNPL
Sergio Barbosa CIO of Global Kinetic, and CEO of FutureBank. at Global Kinetic and FutureBank
Businesses are losing billions due to poor quality software. And, as the economy tightens and skills remain scarce, this is likely to get worse, forcing them to pay to fix avoidable problems and resulting in stalled growth. According to the Consortium for Information & Software Quality (CISQ), poor software quality cost US organisations $2.08...
29 November 2022 /devops /predictions Trends in Financial Services
Retired Member
A recent satisfaction study by J.D. Power for U.S. retail banks found that banks have struggled to deliver on customer expectations for personalization and almost half of the customers have moved to digital-centric banking relationships. Today, the expectations of banking customers have changed, where they’re now looking for hyper-personalized of...
28 November 2022 /retail /predictions Banking Strategy, Digital and Transformation
Glen Foster Managing Director UK and Northern Europe at Libeo
Amid economic turmoil, including a rise in corporation tax for 2023, late payments are on the rise significantly impacting business survivability. According to an FSB study, one in three business owners had an increase in late payments of invoices over the last year. Late payments can be the result of complex payment approval processes and cash f...
28 November 2022 /payments Payments strategies 2015-2020-2030
Helen Walters CMO at Distinction
Fintechs rely on data and testing to build standout customer experiences that disrupt the market by challenging the status quo. But with the impending removal of cookies, how can they mitigate the risk of losing valuable data insights? Google has officially released their timeline for the complete removal of third-party cookies in their Chrome brow...
28 November 2022 /regulation /retail Analytics in Banking
Alex Kreger Founder and CEO at UXDA Financial UX Design
Some banks are still using products designed 10 years ago, while some Fintechs do redesigns every year. If you are unsure when to redesign your digital bank's app, test your situation using our checklist and explore the 7 steps to take toward a successful redesign. Rate the level of each aspect on a 10-point scale where: 1 - this does not happen a...
28 November 2022 /retail /markets Banking Strategy, Digital and Transformation
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.