3 Results from 2019
Reghunathan Sukumara Pillai Consultant at Infosys
For implementing digital in any Bank/Financial Industry/organization, there has to be shift in the organization culture. Leaders in every department have to move out of the comfortable glass door and understand the journeys to be undertaken at every level in the organization – be it operational/business/strategic and how the journeys impact the cu...
27 October 2019 /retail Banking Strategy, Digital and Transformation
Introduction User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing software applications for redesigning, from amongst multiple applications that provide similar critical business functionalities, user exp...
16 March 2019 /retail Banking Strategy, Digital and Transformation
Banking – The conventional way In traditional banking, bank accounts are opened by the end customers/consumers to conduct critical and common banking transactions – payments and transfers, loan disbursements and repayments, forex transactions, investment and private banking etc. Sometimes one single operative account and multiple sub accounts are...
16 March 2019 Digital Banking Trends
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