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The Treasury Select Committee have made some observations as a result of their concerns about bank IT failures. It’s an interesting view and one that reflects the way that the industry is already mov...
There's been a vigorous debate recently about data in financial services and who it belongs to. At the Vendorcom conference last month it featured high on the list of concerns especially as more and m...
Despite all the rhetoric the referendum was a recommendation not a legal fact. The PM, cabinet and Parliament can ignore the result and vote to remain in the EU if they so wish. The likelihood that th...
Before I answer, let me ask you if you’ve noticed like me that the European Commission has gone very quiet about the referendum. Cameron has stepped up the rhetoric but is not putting anything new on...
Recent events in the international payments world have highlighted yet again the confusion over SWIFT’s responsibilities in the payments chain. SWIFT was created to send payments instructions from a s...
Don't worry I'm not going to berate you to leave or stay. I'm more interested in how politicians have positioned the issues for us to discuss and the confusion they have caused. What I've tried to d...
In January I wrote that the PSR was one of the things to watch in this year, and I’ve been surprised by the amount of pace they have made in such a short time through their excellent forum. There has ...
The secret to successfully managing remote teams is in recognizing that it’s more a leadership role than a manager one. Too often I find that managers try to manage remote teams as if they were locall...
Usually at the start of a New Year we try to make predictions of what lies ahead; comparisons of previous predictions show we get it wrong more often than not. Instead this year I’d like to highlight...
I was privileged to be part of a debate amongst some of our industry experts in Identity and Authentication techniques. It was clear from the debate that there’s a deal of concern about the issue of I...
The Summary First, the summary for those that can't be bothered with the detail. A great relationship manager is someone who, Understands their customers business, Knows the customers strategy and wh...
Vendorcom, the think tank for the financial services vendor community, held an update for members to the Interchange Fees debate. Interchange is the charge levied by the card schemes on retailers to