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John Bertrand

Future of Payment Review – six-months on – APP Fraud

Joe Garner’s Future of Payment review published in 2023 on behalf of the UK Government reflected the complexity of the current instant payment UK environment. The situation has allowed the UK’s early ...

18 Apr 2024
Operational Risk Management
John Bertrand

Future of Payment Review: six-months on – Digital Payment Infrastructure

Joe Garner’s Future of Payment review published in 2023 on behalf of the UK Government reflected the complexity of the current instant payment UK environment. The situation has allowed the UK’s early ...

17 Apr 2024
Banking Strategy, Digital and Transformation
John Bertrand

Future of Payment Review UK – six months on

Joe Garner’s Future of Payment review published in 2023 on behalf of the UK Government reflected the complexity of the current instant payment UK environment. The situation has allowed the UK’s early ...

10 Apr 2024
Banking Strategy, Digital and Transformation
John Bertrand

By delaying instant payments, if suspicious, be effective?

At UK first Global Fraud Summit, HM Treasury plans to introduce legislation, only to apply to suspicious Authorised Push Payments executed within the UK in sterling. The proposed statutory instrument ...

15 Mar 2024
Innovation in Financial Services
John Bertrand

EU mandatory regulation is on the money

EU mandatory regulations for instant credit transfers within the Single Euro Payments Area (SEPA) are right on the money. The key requirement is verification of payee. Today this is absent in the UK,...

21 Feb 2024
Banking Strategy, Digital and Transformation
John Bertrand

Will HSBC become the Google of Forex?

Brilliant start to the year with HSBC head of wealth announcing a new Foreign Exchange (Forex) app to take on Wise (1). The app is for existing and new customers wanting to make foreign exchange trans...

05 Jan 2024
Banking Strategy, Digital and Transformation
John Bertrand

Reimbursement of APP Scams: Boost for consumers/SMEs

The Payment Systems Regulator issued Specific Requirement 1 on the Faster Payments Scheme Operator (Pay.UK) to insert APP scam reimbursement into Faster Payments. The timetable as follows: Action Fina...

21 Dec 2023
Banking Strategy, Digital and Transformation
John Bertrand

UK Finance Annual Mortgage Dinner and The New Mortgage Charter

An exhilarating evening was held with the members of the mortgage industry on 12 December with people dressed in black tie. The mood was set by the Director of Mortgages for UK Finance and further ext...

17 Dec 2023
Digital Banking, Mortgages and Savings
John Bertrand

Cyber Wars Going Infinite: Buckle Up

The Michael Lewis book, Going Infinite, The Rise And Fall of A New Tycoon and Erica Stanford’s earlier book Cyber Wars, reflect an accurate but disturbing picture of this unregulated market. At times...

30 Oct 2023
Innovation in Financial Services
John Bertrand

Accelerating the use of Instant Payments

European instant payments were introduced in 2017 and by 2022 represented 14% of all SEPA credit transfers. Across the 29 counties, some have yet to start while others, led by the Netherlands, have re...

29 Sep 2023
Payments strategies 2015-2020-2030
John Bertrand

Global trends for Faster Payments

The trends emerging with Instant Payment Systems are: 1. Increasing in-country systems being released and promoted The latest major country to introduce instant payments is the USA. The Federal Re...

21 Aug 2023
Banking Strategy, Digital and Transformation
John Bertrand

APP Fraud: UK Government and UK Supreme Court at odds: what shall we do as scams jump 24%?

In June the UK Government gave royal assent to allow the Payment System Regulator (PSR) to mandate reimbursements for scam victims. Consumer and small enterprises (<£5 million revenue) are to recei...

12 Aug 2023
Banking Strategy, Digital and Transformation

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