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Retired Member

Getting Closer to the Customer in Financial Services

Last month, SAP hosted its annual Financial Services Forum in London to discuss the challenges brought forth by digital transformation and to provide a platform for discussion around innovation and it...

16 Jul 2015
Lyndsay  Po

Can Local Banks In Emerging Markets Compete With Global Banks?

The Philippines is preparing for ASEAN integration. Integration will mean (eventually) ASEAN member banks can set up shop here and vice versa. It makes me wonder what best practices they will bring? W...

16 Jul 2015
Retired Member

DIGITAL BANKING Tips - Tip 26: Mobile Marketing

Digital Transformation changed the way we live and make business, then gave two options to banks: CHANGE or DIE. As clearly stated by Darwin, neither the strongest nor the most intelligent but the mos...

15 Jul 2015
Innovation in Financial Services
Retired Member

A Millennial’s Mindset: Money and Biometrics

I am the future of banking. I am a millennial. I was born in 1997 – and over the next few years, customers like me will decide whether or not banks are the right places to go to meet our money needs. ...

15 Jul 2015
Duena Blomstrom

FinTechS - What's in a name?

A while ago on Twitter I confessed the term "FinTechS" irks me. The plural. It's a new phenomenon and maybe we are just using it to be hipsterishly "in" but there is something abou...

14 Jul 2015
Retired Member

Mobile Banking Only?

With the rapid expansion of smartphones and tablet devices, more and more consumers are using their smartphones and tablets to conduct their daily activities as replacements for their personal compute...

12 Jul 2015
Retired Member

DIGITAL BANKING Tips - Tip 25: Social CRM

Social CRM has been one of the hot topics for banking in recent years, especially after the strong existence of Social Media in our lives took place. From the banking point of view, it represents the ...

12 Jul 2015
Innovation in Financial Services
Retired Member

Banking on the branch of the future: Three tips to digitalisation

The branch of today looks very different to what it looked like twenty or so years ago. Cash slips, pens hanging from chains and queues that lasted longer than it took to walk to the branch, were all ...

10 Jul 2015
Graham Seel

Bring Back the Men - To Savings Groups

From its modern beginnings with Grameen Bank, microfinance has focused on women. This made so much sense: they were traditionally underserved and financially disadvantaged, had clearer financial prior...

08 Jul 2015
Financial Inclusion
Richard Carter

The opportunity from digitisation in banking

There are a number of areas of the digitalisation of financial services that represent opportunities for established banks and new entrants to the market. More than £1.7 billion is now transferred eac...

06 Jul 2015
Richard Broadbent

Could cash play a bigger role in transformation projects?

With the enormous pressure facing the industry from customers and competitors alike, many banks are redefining their in-branch strategies. In fact some 2,274 branches underwent a refit in the past two...

02 Jul 2015
Retired Member

Payments and Remittances meld further as PayPal acquires Xoom

When I first entered the remittances industry the separation of these two industries was seen to be one of the laws of the universe, just as mobile was isolated as the solely desired channel for which...

02 Jul 2015
Innovation in Financial Services